Justin Burt
Saint George ,UT
Summary
Dynamic Loan Agent and Boiler Sales Manager with a proven track record at Cash Call Mortgage and Manley's Boiler, LLC. Excelled in risk investment analysis and fostering strong customer relations, achieving a significant increase in annual revenue. Demonstrated expertise in financial analysis and strategic planning, driving business growth through meticulous attention to detail and forward-thinking strategies. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Forward-thinking Boilermaker with commercial and industrial boiler experience. Offering more than 7 years of inspecting, testing and troubleshooting boilers, tanks and pressure vessels. Expert in boiler room equipment safety and maintenance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Salesperson
California Boiler
01.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Managed procurement processes, ensuring the availability of necessary parts for smooth operation.
- Optimized boiler performance with timely upgrades and modifications.
- Reduced downtime by troubleshooting issues and implementing corrective actions promptly.
- Maximized equipment life span with preventive maintenance strategies tailored to specific needs of each boiler system component.
- Coordinated with contractors for specialized repair work, minimizing disruptions to daily operations.
- Maintained compliance with all safety procedures from both client and employer.
- Inspected equipment and structures to determine scope of work (SOW).
- Cleaned and maintained boilers and associated equipment to increase efficiency and performance level.
- Inspected equipment, structures and materials to identify cause of errors.
- Assembled and analyzed boilers for defects.
Loan Agent
Cash Call Mortgage
11.2015 - 04.2022
- Gathered data and built financial models around key metrics.
- Maintained friendly and professional customer interactions.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
- Met with clients to generate new business and negotiate contracts.
- Created strategies to develop and expand sales of services to existing customer which resulted in a [Number]% increase in annual revenue.
- Trained and directed [Number] new hires during department orientations.
- Advised clients on mortgage, educational and personal loans.
- Increased company revenue by [Number]% over a [Number]-month period by selling various investment products.
- Established key procedures for teams preparing documentation, models, and presentations.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Enhanced customer satisfaction with timely updates on loan application status and addressing client concerns.
- Stayed current on industry regulations, ensuring compliance with all applicable rules and guidelines throughout the loan process.
Sales Manager
Manley's Boiler, LLC
11.2008 - 08.2014
- Built relationships with customers and the community to establish long-term business growth.
- Contacted customers by phone and email in response to inquiries.
- Promptly resolved all customer requests, questions and complaints.
- Approved all sales staff budget expenditures.
- Increased revenues by [Number]% within the first year as Sales Manager.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Attended sales training camp and brought best practices leadership back to the company.
- Attended weekly meetings with the VP of Sales to discuss strategies.
Education
BBA - Business Adminstration
Cypress College
Cypress, CA2003
Skills
- Risk investment analysis
- Deadline-driven
- Strong customer relations
- Detail-oriented
- High level of accuracy
- Strategic planning
- Analytical thinking
- Positive
- Goal-oriented
- Self-sufficient
- Consumer banking specialist
- People-oriented
- Meticulous attention to detail
- Compliance, banking laws and regulations
- Mechanical troubleshooting and diagnostics
- Safety Procedures
- Inspection preparations
- Boiler equipment
- Rigging
- Problem-Solving
Accomplishments
Top Sales Agent with funded loans and Origination leader on a monthly basis. Top Boiler sales manager for new customer Enrollment .
Certification
Mortgage license NMLS
Top Agent awards
Results Driven Leader Award
Timeline
Salesperson
California Boiler
01.2023 - Current
Loan Agent
Cash Call Mortgage
11.2015 - 04.2022
Sales Manager
Manley's Boiler, LLC
11.2008 - 08.2014
BBA - Business Adminstration
Cypress College
Mortgage license NMLS
Top Agent awards
Results Driven Leader Award
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