Justin Byers

• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Performed regular inspections on tanker trucks, identifying issues requiring repair.
• Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
• Refilled truck after completing deliveries to return in ready-to-use condition.
• Completed routine maintenance on truck to keep in working order.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Search for and accept loads off the Amazon load board as well as monitor other load boards such as Truckstop.com and others. Communicate with drivers the proper load information and any needed info pertaining to the load. Monitor and keep track of the driver throughout the load to ensure that the driver is OK and make his appointment times on time. communicate to Amazon if the driver is set for an on time delivery or provide ETA if the driver is going to be late with the reason.

• Served customers and followed outlined steps of service.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Dropped and hooked trailers and changed configuration of equipment.

• Responded to Customer requests with information about driver location as well as time frames
• Booked, built as well as dispatched several loads for both refrigerated division as well as Amazon Division daily
• Monitored load boards for both Amazon as well as Refrigerated division
• Evaluated adjusted routes based on daily needs, available workers, traffic hazards, weather conditions as well as any other issue that may come up during delivery process
• Complete daily check calls with drivers to ensure drivers are on track, maintaining on time deliveries
• Keep up driver retention by maintaining good contact with drivers, take care of any issues that arise as these issues happen
• Check daily hours of service to make sure driver is going to deliver on time
• on occasion a few times a week I would get behind the wheel and help cover loads that needed covered.
• Maintained correct logs
• Planned routes in accordance with weight policies as well as truck routes.

• Oversaw loading and unloading of company vehicles
• Created delivery routes and optimized them in regards to traffic, road conditions and other factors
• Worked closely with customers to effectively resolve issues and complaints
• Communicated with Terminal manager to assign projects and determine which trucks and trailers will be used with each load
• Scheduled and dispatched drivers to locations in South Texas
• Communicated with customers to ensure that delivery expectations were met
• Handled incoming calls and emails from customers regarding issues with deliveries
• Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning
• Established long-term customer relationships through prompt and courteous service
• Redirected shipments en route in response to customer requests
• Tracked time spent on assignments each day for productivity reporting
• Provided safety training and development services for new and existing drivers
• on occasion a few times a week I would get behind the wheel and help cover loads that needed covered.
• Maintained correct logs
• Planned routes in accordance with weight policies as well as truck routes.

• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning
• Communicated with customers to ensure that delivery expectations were met
• Reviewed paperwork and contracts prior to dispatching crew members to ensure accuracy and understanding of all details
• Handled incoming calls and emails from customers regarding issues with deliveries
• Oversaw loading and unloading of company vehicles
• Delivered exceptional customer service to individuals who contacted company call center for support and assistance
• Created delivery routes and optimized them in regards to traffic, road conditions and other factors
• Scheduled and dispatched drivers to locations in South Texas
• Inspected work output and processes to ensure adherence to standards and specifications
• Checked that each scheduled route was appropriately covered by delivery drivers

• Oversee all sand equipment on well location
• Coordinate with all 3rd party companies to ensure sand type and weight are correctly loaded
• Keep in contact with management to notify of work progress problems
• Maintained excellent communication, cleanliness and safety standards on work sites
• Developed team communications and information for Tailgate meetings
• Drove operational improvements which resulted in savings and improved profit margins through keeping costs of detention and wait time down while on location
• Resolved delivery problems, improved operations and provided exceptional client support
• Increased customer satisfaction by resolving delivery issues
• Maintained excellent attendance record, consistently arriving to work on time

• Oversee all sand equipment on location
• Coordinate with all third-party companies to ensure correct loading procedures are being followed
• Keep in contact with management to notify them of work progress and/or problems
• Transported Frac Sand to customer locations on time
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Increased customer satisfaction by resolving delivery issues
• Operate tractor-trailer Safely.
• Load and unload trailer safely
• Maintain current and accurate driving logs
• Drive in a courteous and cautious manner to ensure the safety of me and everyone around me.