Summary
Overview
Work History
Education
Skills
Training
References
Timeline
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Justin Carroll

Amarillo,TX

Summary

Operational professional with strong track record in data analysis, process optimization, and strategic planning. Known for effective team collaboration and delivering measurable results. Adept at adapting to changing needs, leveraging advanced analytical skills, and fostering efficient workflows. Highly reliable, with focus on driving operational improvements and enhancing business performance.

Overview

17
17
years of professional experience

Work History

Money-Out Manager

AIG/Corebridge
07.2010 - Current
  • Reduced operational costs through comprehensive process improvement initiatives.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers, both internal and external.
  • Collaborated with other departments to facilitate successful project completion.
  • Developed and maintained relationships with multiple teams to facilitate quality and timely delivery of project deliverable's.
  • Analyzed and interpreted data to identify trends and recommend improvements.
  • Created and reviewed test cases in UAT environment

Processor/Team Lead

AIG/VAIC
08.2007 - 07.2010
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
  • Resolved escalated customer complaints or queries promptly and efficiently
  • Delegated tasks appropriately according to individual skill sets
  • Monitored team process and enforced deadlines

Education

B.B.A - Business Administration in Management

West Texas A&M University
Canyon, TX

Skills

  • Performance Management
  • Cross-Functional Team Management
  • Data Analysis
  • Microsoft Office
  • Multitasking Abilities
  • Project Development
  • Customer service
  • Verbal and written communication
  • Relationship building

Training

LEAN Training

References

References upon request

Timeline

Money-Out Manager

AIG/Corebridge
07.2010 - Current

Processor/Team Lead

AIG/VAIC
08.2007 - 07.2010

B.B.A - Business Administration in Management

West Texas A&M University

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Justin Carroll