Justin Cash
Fresno,CA
Summary
Dynamic team player with proven multitasking and organizational skills honed at Blaze Pizza. Excelled in delivering exceptional customer service and fostering a positive work environment, significantly enhancing customer satisfaction. Skilled in cash handling and clear communication, adept at promoting safety and cleanliness standards. Demonstrated integrity and a flexible approach to meet and exceed employer expectations.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Blaze Pizza
02.2022 - 11.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Crew Member
Jersey Mike's Subs
03.2020 - 01.2022
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Kum & Go
04.2019 - 03.2020
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Proficiency -
Buchanan High School
Clovis, CA10-2007
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
Certification
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
- Food Handler Certification - State or Local Health Departments.
Languages
English
Native or Bilingual
Timeline
Crew Member
Blaze Pizza
02.2022 - 11.2024
Crew Member
Jersey Mike's Subs
03.2020 - 01.2022
Crew Member
Kum & Go
04.2019 - 03.2020
High School Proficiency -
Buchanan High School