Justin Casimir
Cleveland,OH
Summary
Highly motivated, insightful, highly driven, extremely customer oriented. Strong sense of accountability, ambitious and disciplined, with an above average sense of determination and will power. Flexible and capable of dealing with ambiguity. Empathetic and creative, and the ability to not take “no” personally. Tech savvy. Well organized and close attention to detail. Ready to learn and take in new information at all times.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Class a CDL Truck Driver
Kuhnle Brothers
Newbury, Ohio
08.2019 - 04.2020
- Communicate customer complaints, requests, and feedback to supervisor
- Perform safety and maintenance checks of vehicles
- Maintain strong safety record with 0 accidents since starting
- Troubleshoot and fix equipment as needed
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
Class a CDL Truck Driver
Mid Ohio Valley Bulk Transport
Marietta, Ohio
06.2018 - 07.2019
- Communicate customer complaints, requests, and feedback to supervisor
- Perform safety and maintenance checks of vehicles
- Maintain strong safety record with 0 accidents since starting
- Troubleshoot and fix equipment as needed
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
Truck Driver
P.L. Gaetano Transportation Inc
Watertown, New York
10.2017 - 04.2018
- Communicate customer complaints, requests, and feedback to supervisor
- Perform safety and maintenance checks of vehicles
- Maintain strong safety record with 0 accidents since starting
- Troubleshoot and fix equipment as needed
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
Direct Support Professional
Jefferson Rehabilitation Center
Watertown, New York
08.2017 - 10.2017
- Worked to improve and enhance patient lives through effective and compassionate care.
- Developed rapport to create safe and trusting environment for care.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
Truck Driver Class
Dutch Maid Logistics
Willard, Ohio
01.2017 - 08.2017
- Communicate customer complaints, requests, and feedback to supervisor
- Perform safety and maintenance checks of vehicles
- Maintain strong safety record with 0 accidents since starting
- Troubleshoot and fix equipment as needed
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
Tier 2 Technical Support Specialist
Convergys
Tampa, Florida
02.2016 - 07.2016
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Devised solutions to operations issues related to Dell computer systems and Dell software, working closely via phone, email, live chat and web teleconference.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Cable Installation Technician
Digital Communication Solutions, LLC
Clearwater, Florida
01.2016 - 04.2016
- Repaired and updated equipment to conform to company-wide standards.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Assembled communication equipment such as wiring, switching equipment and power apparatus.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
Armed Security Officer
Critical Intervention Services Inc.
Largo, Florida
07.2015 - 01.2016
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Responded quickly to incidents and assessed active situations for security concerns.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Logged vehicles entering and leaving premises.
- Wrote reports detailing visitors, incidents and resolutions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Performed walking, driving, and bicycle patrols of building areas, parking lots and facility grounds.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Military Police
United States Army
Fort Drum, New York
03.2007 - 10.2010
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Gathered evidence, processed crime scenes and questioned witnesses and suspects.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Implemented project management skills to solve multi-faced problems that impacted executive leaders.
- Mitigated risk, providing immediate emergency response security.
- Searched vehicles, buildings, and homes for evidence of stolen property.
- Gathered preliminary investigation information as first responder to crimes on base.
- Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
Education
Project Management Certificate - Project Management
New Jersey Institute Of Technology
Newark, NJ 12.2014 - 01.2015
No Degree - Computer Networking And Telecommunications
Everest Institute
South Plainfield, NJ 03.2014 - 11.2014
Six Sigma Green Belt Certificate - Six Sigma
New Jersey Institute Of Technology
Newark, NJ 01.2015 - 02.2015
Skills
Microsoft Office Suite
Project Management
Software Troubleshooting
HardwareSalesforce
Customer satisfactionDatabaseDrivingIT Project ManagementLaw EnforcementWindows Operating SystemProtocolsSix SigmaSoftware TroubleshootingTechnical SupportTroubleshootingGPS and route planning
Commercial driving
Logistics planning
Hazardous Materials Endorsement
Client Relationship Management Salesforce
Troubleshooting Hardware
Timeline
Class a CDL Truck Driver
Kuhnle Brothers
08.2019 - 04.2020
Class a CDL Truck Driver
Mid Ohio Valley Bulk Transport
06.2018 - 07.2019
Truck Driver
P.L. Gaetano Transportation Inc
10.2017 - 04.2018
Direct Support Professional
Jefferson Rehabilitation Center
08.2017 - 10.2017
Truck Driver Class
Dutch Maid Logistics
01.2017 - 08.2017
Tier 2 Technical Support Specialist
Convergys
02.2016 - 07.2016
Cable Installation Technician
Digital Communication Solutions, LLC
01.2016 - 04.2016
Armed Security Officer
Critical Intervention Services Inc.
07.2015 - 01.2016
Six Sigma Green Belt Certificate - Six Sigma
New Jersey Institute Of Technology
01.2015 - 02.2015
Project Management Certificate - Project Management
New Jersey Institute Of Technology
12.2014 - 01.2015
No Degree - Computer Networking And Telecommunications
Everest Institute
03.2014 - 11.2014
Military Police
United States Army
03.2007 - 10.2010