Justin Chapman
Miami,FL
Summary
Bringing collaborative and organized approach to merchandise management, with strong skills in inventory oversight and vendor relations. Knowledgeable about retail trends and effective merchandising strategies, combined with proficiency in data analysis and visual merchandising. Ready to drive product performance and enhance customer satisfaction. Knowledgeable Assistant Merchandise Manager. Managed product assortments and merchandising strategies to drive sales and enhance customer satisfaction. Demonstrated team leadership and problem-solving abilities in dynamic retail environments.
Overview
2
2
years of professional experience
Work History
Assistant Merchandise Manager
Five Below
06.2024 - Current
- Organizing and redirecting products around the store
- Understanding the freight process
- Helping customers look for products
- Assisting Store manager with directing merchandise and working with associates organize and prepare freight
- Developed strong vendor relationships to secure timely deliveries and maintain optimal stock levels.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
Sales Associate
Polo Ralph Lauren
08.2022 - 12.2023
- Provided customer service, assisting clients in product selection and ensuring a positive shopping experience
- Utilized strong communication skills to effectively convey product features and benefits
- Demonstrated a keen understanding of customer needs, resulting in increased sales and customer satisfaction
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL05.2023
High School Diploma -
John A Ferguson
Miami06.2020
Skills
- Microsoft Word
- Excel
- PowerPoint
- Go High Level CRM
- Meta Ads
- Customer service
- Automations
- Google Ads Search
Timeline
Assistant Merchandise Manager
Five Below
06.2024 - Current
Sales Associate
Polo Ralph Lauren
08.2022 - 12.2023
Associate of Arts - Business Administration
Miami Dade College
High School Diploma -
John A Ferguson