Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Justin Chojolan Matul

Frankford,DE

Summary

Dynamic professional with a proven track record at HomeGoods, excelling in customer service and data analysis. Adept at multitasking and relationship building, I enhanced team productivity and informed strategic decisions through insightful sales trend analysis. Committed to delivering exceptional experiences while ensuring compliance with company standards and providing excellent customer service.

Overview

7
7
years of professional experience

Work History

Coordinator

HomeGoods
11.2023 - Current
  • Participated in meetings to gather insights and provide input on project planning.
  • Coordinated daily sales activities to enhance team productivity and customer engagement.
  • Analyzed sales data to identify trends, contributing to strategic decision-making processes.
  • Collaborated with cross-functional teams to streamline operations and enhance customer service experience.
  • Ensured store compliance with company policies, safety regulations, and local laws governing retail operations.

Line Cook

Ocean View Brewing Company
03.2021 - 10.2023
  • Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
  • Adapted to changing menus and special requests, demonstrating flexibility in fast-paced environment.
  • Supported training of new staff on kitchen procedures and best practices for food handling.
  • Contributed to daily specials by providing input on seasonal ingredients and flavor pairings.

Cashier

Food Lion
01.2019 - 01.2021
  • Processed customer transactions accurately and efficiently, ensuring smooth checkout experience.
  • Maintained knowledge of products and promotions to assist customers effectively.
  • Handled cash management duties, including balancing cash drawers at shift end.
  • Provided exceptional customer service, resolving issues and enhancing shopper satisfaction.

Education

High School Diploma -

Indian River High School
Dagsboro, DE

No Degree -

Delaware Technical Community College
DE

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Coordinator

HomeGoods
11.2023 - Current

Line Cook

Ocean View Brewing Company
03.2021 - 10.2023

Cashier

Food Lion
01.2019 - 01.2021

High School Diploma -

Indian River High School

No Degree -

Delaware Technical Community College

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Justin Chojolan Matul