Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Employee of the Quarter 2012
Timeline
Generic

Justin Christie

Tacoma

Summary

Dynamic pharmacy professional with extensive experience at Bartell Drugs, excelling in problem-solving and workflow optimization. Proven ability to enhance customer satisfaction through effective communication and confidentiality adherence. Skilled in inventory management and team collaboration, consistently ensuring accurate medication dispensing and fostering a welcoming environment for patients.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Bartell Drugs
06.2016 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Pharmacy Assistant

Bartell Drugs
05.2011 - 06.2016
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.

Receiving Clerk

Bartell Drugs
04.2004 - 05.2011
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.

Cashier/Customer Service Representative

Bartell Drugs
08.2003 - 04.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Edison High School
Huntington Beach, CA

Occupational Associate Degree - Automotive And Diesel Technology

Arizona Automotive Institute
Phoenix, AZ

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Accomplishments

Trained Immunizing Technician thru Rite Aid

Certification

  • CPhT - Certified Pharmacy Technician

Employee of the Quarter 2012

Awarded April thru June 2012 for Excellent Customer Service

Timeline

Pharmacy Technician

Bartell Drugs
06.2016 - Current

Pharmacy Assistant

Bartell Drugs
05.2011 - 06.2016

Receiving Clerk

Bartell Drugs
04.2004 - 05.2011

Cashier/Customer Service Representative

Bartell Drugs
08.2003 - 04.2004

High School Diploma -

Edison High School

Occupational Associate Degree - Automotive And Diesel Technology

Arizona Automotive Institute