Justin Christmas

As Supervisor of Sales Engineering, I partner closely with sales leadership and key customers to drive account success across the full customer lifecycle. I play a critical role in understanding customer business objectives, aligning solutions to those goals, and ensuring consistent delivery of value that supports revenue growth, retention, and long‑term partnerships.

I lead and coach teams through customer discovery, solution alignment, and executive‑level presentations, with a strong focus on managing stakeholder relationships, advancing opportunities, and positioning our solutions as strategic investments. I regularly collaborate with internal product and service teams to advocate for customer needs, guide account strategy, and support expansion opportunities.

My leadership approach emphasizes proactive communication, accountability, and continuous improvement. This ensuring customers feel supported, understood, and confident in our partnership while meeting organizational growth objectives.

I lead the technical sales process by providing strategic pre-sales support, post-sales support, mentoring junior engineers, and acting as a trusted advisor to both clients and internal stakeholders. Deep industry knowledge, the ability to manage complex sales cycles, and the expertise to align technical solutions with business goals.

Combining technical knowledge with strong interpersonal skills to support sales teams and help customers understand, configure, and effectively implement complex products or solutions. Delivering product demonstrations, responding to RFPs, providing pre-sales technical support, and working closely with product development teams to align offerings with client needs.

Responsible for helping clients protect their assets and plan for the future by assessing their insurance needs and recommending suitable coverage options. Duties include identifying and developing new business opportunities, explaining policy features and benefits, processing applications, and maintaining long-term client relationships. Proficient in selling various types of insurance, including life, health, auto, home, and commercial coverage. Committed to providing exceptional customer service, ensuring policy compliance, and meeting or exceeding sales goals.

Responsible for the comprehensive management and leadership of a correctional facility, ensuring the safety, security, and welfare of inmates and staff. This role involved overseeing daily operations, enforcing policies, and maintaining compliance with all relevant laws and standards. I also served in specialized capacities including Special Emergency Response Team (SERT) Commander, Prison Rape Elimination Act (PREA) Coordinator, and Internal Investigator, while providing advanced training as an Indiana Law Enforcement Academy Certified State Instructor.

Served as a Crew Leader in the Crash and Salvage unit, leading a team responsible for rapid emergency response, aircraft salvage, rescue, and recovery operations aboard naval air stations and aircraft carriers. Demonstrated exceptional leadership and technical expertise in high-pressure environments, ensuring the safety of personnel and equipment during critical incidents. Recognized for outstanding performance with multiple certificates, medals, and ribbons, including the Navy/Marine Corps Achievement Medal.