Justin Cole
Gibsonton,FL
Summary
Proven leader in operations management, adept at driving sales growth and boosting team performance at McAlister's Deli. Excelled in leadership and problem resolution, achieving high employee satisfaction and significant profitability increases. Cultivated lasting relationships with partners, demonstrating exceptional teamwork and operational skills.
All 3 restaurants i worked for were under same ownership umbrella. Left original store to help at Gibsonton location that was in need of leadership help. Had already accepted GM position at Mcalisters Deli and agreed to help at other location at the request of ownership while Mcalisters was being planned our and built. Mcalisters location I was general manager at consistently ranked in top 10 of all Mcalisters over the last year for overall service which was based off customer reviews,
Overview
16
16
years of professional experience
Work History
General Manager
McAllister's Deli
09.2022 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed crew between 30-35 employees .
Assistant Manager
Zaxbys
05.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Mananger
Zaxbys
01.2009 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Santa Fe Catholic High School
Lakeland, FL05.2007
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Timeline
General Manager
McAllister's Deli
09.2022 - Current
Assistant Manager
Zaxbys
05.2020 - 07.2022
Assistant Mananger
Zaxbys
01.2009 - 05.2020
High School Diploma -
Santa Fe Catholic High School