I am someone that is always walking around with a smile. I take every job I've ever had very seriously and perform it to the best of my ability. I am very good at speaking with people and helping them with whatever they need. I never say "that's not my job." I learn quickly and care about my tasks.
Work History
Appointment Setter
Sunrun
06.2025 - Current
Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
Acted as first point of contact and set appointments for prospective clients.
Landscaping Crew Member
Lopes Landscaping
04.2025 - 06.2025
Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
Installed stonework according to landscape design plan and client specifications.
Maintained client satisfaction by providing timely and professional landscape maintenance services.
Ensured client satisfaction through open communication addressing questions or concerns regarding project progress or results.
Supervisor
Pure Hockey
10.2024 - 04.2025
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Security Supervisor
Securitas Security Services USA
05.2022 - 10.2024
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Oversaw team of security officers and managed scheduling and performance evaluations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Screened vendors and contractors before granting access to site
Supervised team of 10 security personnel
Large focus on customer service, professional, friendly, and always willing to help
Security Officer
Securitas Security Services USA
09.2021 - 10.2024
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Landscaper
Lopes Landscaping
06.2021 - 08.2021
Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
Researched and identified appropriate plants and materials for landscaping projects.
Machine Operator
Collins Aerospace
05.2016 - 05.2021
Followed detailed instructions to operate machines with accuracy and produce quality products.
Operated multiple machines simultaneously to meet production requirements.
Operated machining equipment safely with team of operators.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Machine Operator
Sandy Bay Machine
08.2012 - 10.2015
Followed detailed instructions to operate machines with accuracy and produce quality products.
Operated multiple machines simultaneously to meet production requirements.
Complied with company and OSHA safety rules and regulations.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Security Officer
Hub Security Systems
10.2015 - 05.2016
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises by foot.
Gas Dock Attendant
Jubilee Yacht Club
08.2012 - 10.2020
Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
Maintained a safe and clean work environment, ensuring compliance with company policies and industry regulations.
Aided boaters in docking and securing watercrafts at fuel dock.
Assisted customers with fueling procedures, offering guidance on proper safety measures and equipment usage.
Ensured accurate record-keeping by logging all fuel sales transactions daily.
Promoted environmental responsibility by implementing spill prevention measures during fueling operations.
Managed inventory levels for fuel, oil, and other supplies to maintain optimal stock availability for customers.
Assisted in emergency situations as needed while adhering to established safety protocols.
Enhanced customer satisfaction by providing efficient and friendly service during gas dock operations.
Increased repeat business through proactive relationship building with customers visiting the gas dock.
Addressed customer inquiries promptly and professionally, fostering positive relationships with patrons.
Followed boat fueling safety requirements before proceeding with fill-ups.
Dock Attendant
Jubilee Yacht Club
05.2009 - 10.2012
Streamlined docking procedures for faster turnaround times and increased efficiency in vessel handling.
Prepared accurate reports detailing daily activities at the dock for management review and analysis.
Developed strong relationships with boat owners through consistent communication regarding their vessel''s status while docked or moored at our facility.
Maintained clean, organized dock facilities to promote a professional appearance and optimal functionality.
Provided exceptional customer service to boat owners, addressing concerns promptly and resolving issues efficiently.
Trained new hires on proper docking procedures, fostering a culture of excellence among staff members.
Served as an effective liaison between boat owners/operators and marina management, fostering an atmosphere of open communication and addressing concerns in a timely manner.
Monitored weather conditions closely, adjusting procedures as needed to ensure safe operations during adverse conditions.
