Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
>Collaborated with store management and program leadership to suggest actionable
improvements and corrective action plans
>Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
>Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
>Executes excellent sales floor merchandising and selling
>Answered product and service questions, suggesting other offerings to attract potential customers.
>Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product
>Offered product samples to help customers discover new items or products, informing customers of grocery specials and recommending grocery items.
>Stayed current on available products, store promotions and customer service policies to better serve shoppers
>Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
>Discrepancy Resolution
>Efficient and Detail Oriented
>Experience in Auto Body and Mechanics
>Customer Retention Strategies
>Adventure Riding
>Automotive Restoration