Justin Concepcion
Palatka
Summary
Dynamic retail professional with experience at TJX Companies, excelling in customer service and relationship building. Proven ability to enhance sales floor efficiency and maintain a clean environment. Skilled in stocking and receiving, while fostering teamwork to achieve production goals. Committed to delivering exceptional shopping experiences and resolving customer issues effectively.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
TJX Companies
11.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Team Member
Burger King
04.2023 - 09.2023
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Carver Exceptional Center
Tampa, FL05.2022
Skills
- Teamwork and collaboration
- Relationship building
- Stocking and receiving
- Teamwork
Timeline
Retail Sales Associate
TJX Companies
11.2024 - Current
Team Member
Burger King
04.2023 - 09.2023
Carver Exceptional Center