Smartsheets


Dynamic Senior Healthcare Project Manager with over 17 years of experience leading enterprise-wide initiatives across diverse health systems, specialty practices, and consulting environments. Proven track record in delivering large-scale system integrations, workforce management implementations, and digital transformation programs, along with driving AI-enabled operational enhancements. Expertise in PMO governance, cross-functional leadership, and stakeholder alignment ensures seamless collaboration among clinical, operational, and technology teams. Committed to continuous process improvement through innovative problem-solving and empowering team development to achieve exceptional performance outcomes.
Orchestrated enterprise integration and implementation of workforce management systems optimizing nurse and staff scheduling along with time and attendance in various hospital settings. Coordinated efforts across clinical leadership, HR, payroll, IT, and vendor partners to ensure alignment of system configuration, union rules, pay differentials, and integration workflows. Oversaw complete project lifecycle involving requirements validation, governance reporting, executive communications, issue escalation, and risk mitigation. Facilitated program delivery through completion, guaranteeing operational readiness, system adoption, and collaboration among impacted departments. Communicated project plans and progress to key stakeholders and project contributors. Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders. Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track. Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs. Partnered with project team members to identify and quickly address problems. Maintained schedules to meet key milestones at every project phase. Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives. Developed and maintained project budgets to control costs and meet organizational and project goals. Monitored project progress, identified risks and implemented corrective measures to acquire success. Crafted and maintained project plans and schedules to meet organizational objectives. Orchestrated coordination between cross-functional teams to confirm punctual delivery and alignment with project requirements.
Developed structured evaluation rubrics and standardized delivery toolkits integrating measurable outcomes and Lean quality controls. Planned, designed, and scheduled phases for large projects. Developed and implemented project plans and budgets to ensure successful execution. Identified plans and resources required to meet project goals and objectives.
directed comprehensive healthcare transformation initiatives across clinical operations, business workflows, and technology platforms. Directed budget management, governance frameworks, and cross-functional execution of complex initiatives. Managed extensive system implementations, refining workflow redesign strategies and elevating performance optimization initiatives. Drove strategic initiatives that improved operational efficiency, infrastructure scalability, and enterprise alignment. Identified plans and resources required to meet project goals and objectives. Managed projects from procurement to commission. Met project deadlines without sacrificing build quality or workplace safety. Planned, designed, and scheduled phases for large projects. Coordinated with cross-functional teams to resolve project issues and mitigate risks. Coordinated material procurement and required services for projects within budget requirements. Negotiated and managed third-party contracts related to project deliverables. Provided detailed project status updates to stakeholders and executive management. Proved successful working within tight deadlines and a fast-paced environment. Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines. Monitored project performance to identify areas of improvement and make adjustments. Wrote, updated and maintained project documentation. Communicated project updates to stakeholders at all levels. Coordinated with external vendors to deliver IT project components. Conducted quality assurance to verify accuracy of data used in IT projects. Assessed and analyzed customer requirements to develop effective IT project plans. Managed various IT projects to meet deadlines and customer requirements.
Directed multi-site ophthalmology operations with accountability for revenue cycle performance, staffing models, compliance, and operational standardization. Implemented data-driven performance frameworks and digital transformation initiatives to improve financial outcomes and operational efficiency. Partnered with executive leadership to align operational strategy with growth and scalability goals. Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality. Oversaw day-to-day production activities in accordance with business objectives.
Transitioned from dermatology nurse to practice manager to project management specialist within fast-paced specialty practice. Coordinated day-to-day operations while engaging efficiently and productively with all team members. Developed interpersonal skills by fostering strong connections with others. Cultivated interpersonal skills by building positive relationships with others. Assisted with day-to-day operations, working efficiently and productively with all team members.
Operated as ICU burn unit and telemetry registered nurse, evolving into charge nurse and clinical operations roles. Facilitated clinical staff during in-office procedures through effective space organization and instrument delivery. Collaborated with leadership team and instructional staff to enhance student support. Worked collaboratively with leadership team and instructional staff to support needs of students. Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Smartsheets
Microsoft 365
Service Now
Optum insight
Slack
Clickup