Justin Cook
Miami,AZ
Summary
Experienced Floor Manager with demonstrated history in retail and hospitality industries. Strengths include team leadership, customer service, and inventory management. Known for fostering strong staff performance and improving operational efficiency. Proven track record in creating positive work environment and enhancing overall store productivity.
Overview
5
5
years of professional experience
Work History
Floor Manager
Cal Ranch
Miami, AZ
12.2023 - Current
- Conducted regular audits of store operations to ensure compliance with company standards.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
- Regularly communicated with vendors regarding orders placed or deliveries expected.
- Delegated work to staff, setting priorities and goals.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- I operated a forklift to efficiently and safely unload/load trucks during receiving days, in addition to loading items as needed by customers.
Certified Trainer/Head Bartender/Restaurant Waiter
Olive Garden
Mesa, AZ
11.2022 - 12.2023
- Advised management on best practices for improving employee performance
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Provided team coaching sessions to help individuals improve their skills and product knowledge.
- Attended meetings/trainings across many stores in Arizona.
Line Cook
Sonic
Miami, AZ
06.2020 - 04.2022
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Set up and performed initial prep work for the following day and night.
- Took care of all orders getting out in a safe and timely manner.
Education
High School Diploma -
Miami High School
Miami, AZ05-2022
Skills
- Store operations
- Employee training
- Sales analysis
- Inventory management
- Physical labor
- Communication
- Time management
Timeline
Floor Manager
Cal Ranch
12.2023 - Current
Certified Trainer/Head Bartender/Restaurant Waiter
Olive Garden
11.2022 - 12.2023
Line Cook
Sonic
06.2020 - 04.2022
High School Diploma -
Miami High School