Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Languages
Timeline
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Justin Cordero

Danbury,CT

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Able to create goals and work through a plan to achieve goals with team and gain results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Productions Manager

LesserEvil
Danbury , CT
01.2025 - Current
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Implemented strategies to reduce waste while maintaining high-quality standards.
  • Analyze the production number with the corresponding staffing needs.
  • Create tracking on production and waste for better calculation.
  • Ordering inventory, interviewing for positions, and making staffing decisions.

Director of Operations

Chick-fil-A
Brookfield, CT
12.2023 - 12.2024
  • Conducted end-of-month inventory process.
  • Took full responsibility for drive-thru operations and designed goal-oriented wall boards for tracking progress.
  • Trained supervisors in various responsibilities such as managing shift operations, cash handling, and ensuring accountability.
  • Enhanced efficiency by implementing a checklist-based system for daily operations and food safety protocols.
  • Being able to create goals and get results with improving drive-thru sales and having the highest transaction rate in the region.

Operations Consultant

Chick-fil-A
Danbury/Brookfield, CT
12.2023 - 03.2024
  • Executing Operations for Second Location for Operator
  • Senior Director Training and Development
  • Creating goals and planning for long term results and upholding culture within a new team
  • Training team on Food Safety and Implementing new ways to Improve Food Safety Strategies
  • Creating Goals and getting results in Food Safety Scores with being able to get the best Food Safety Score of a 1

Director of Operations

Chick-fil-A
Tempe, AZ
09.2022 - 01.2024
  • Collaborated with management team to develop individuals into leaders through the creation of performance plans.
  • Analyzed labor and food costs to establish targets.
  • Developed and established best practices, while identifying potential areas of improvement.
  • Implemented strategies in marketing and executing ADP for increased sales.
  • Executed ADP events for Arizona State University games and Spring Training games with scheduling, food ordering and inventory.

Shift Lead/Manager

Chick-fil-A
Tempe, AZ
08.2021 - 09.2022
  • Supervised and assigned responsibilities, ensuring timely completion of tasks.
  • Provided supervision, motivation, and leadership to maintain high productivity levels and excellent customer service.
  • Promoted the development of a safe and supportive workplace for team members and customers.
  • Provided assistance and support to shift leads and team members throughout the shift.

Education

Bachelor of Science - Business Management

Arizona State University
Tempe, AZ
12.2023

Associate of Science - Computer Info Systems Tech

Naugatuck Valley Community College
Waterbury, CT
08.2021

Skills

  • Leadership training
  • Workforce Planning
  • Business Management
  • Sales Tracking
  • Communication Strategy
  • Business Forecasting
  • Administrative Management

Certification

  • Certification in Management Info Systems
  • Certification in Microcomputer Netwrk Spec
  • eFoodHandlers Certification

Awards

Chick-fil-A Leadership Scholarship Winner

2021 | 2022

Arizona State University Deans List 

Fall 2022 | Spring 2023 | Fall 2023

Accomplishments

  • WPC 101 Lead Facilitator ASU W.P. Carey School of Business
  • WPC 101 Facilitator ASU W.P. Carey School of Business

Languages

Spanish
Native/ Bilingual

Timeline

Productions Manager

LesserEvil
01.2025 - Current

Director of Operations

Chick-fil-A
12.2023 - 12.2024

Operations Consultant

Chick-fil-A
12.2023 - 03.2024

Director of Operations

Chick-fil-A
09.2022 - 01.2024

Shift Lead/Manager

Chick-fil-A
08.2021 - 09.2022

Bachelor of Science - Business Management

Arizona State University

Associate of Science - Computer Info Systems Tech

Naugatuck Valley Community College

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Justin Cordero