Justin Cortez

Work History

Atosa Catering Equipment

06.2024 - Current

Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Coordinated with General Manager in different operational issues and promotional activities.
Implemented safety protocols to maintain a secure work environment for employees.
Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Optimized inventory management by closely monitoring stock levels and placing timely orders.
Supervised operations team to support operational excellence and excellent customer service.

Reyes Beverage Group

06.2023 - 12.2023

6-month rotational position, involving shadowing and supporting seasoned leaders in various departments, including logistics, sales, supply chain, and inventory management, to gain hands-on experience and exposure to best practices.
Collaborated with cross-functional teams to streamline operations and enhance efficiency.
Trained and mentored new team members on operational processes and best practices, resulting in reduced training time and increased employee productivity.
Demonstrated exceptional communication skills by effectively interacting with team members, resolving conflicts, and promoting a positive work environment.
Participated in leadership development programs and workshops to enhance team management, problem-solving, and decision-making skills.
Assisted in developing and implementing operational strategies to optimize efficiency and meet organizational goals.
Collaborated with cross-functional teams to streamline operations and enhance efficiency.

LionCommunications

08.2022 - 06.2023

Install and configure fiber optic cables for high-speed internet and telecommunications services
Conduct thorough testing and troubleshooting of fiber optic systems to ensure optimal performance and quality
Collaborate with project teams to plan and execute fiber optic installations, ensuring adherence to safety standards and project deadlines
Maintain accurate documentation of fiber optic network installations, upgrades, and repairs
Provide technical support to customers and internal teams, resolving fiber optic-related issues and ensuring smooth operations.
Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.

In-N-Out Burger

10.2017 - 08.2022

Efficiently operated grill, fryer, and beverage stations to ensure timely and accurate food preparation.
Maintained cleanliness and organization of workstation, following food safety guidelines.
Provided exceptional customer service by processing orders accurately and efficiently.
Demonstrated teamwork and collaboration by assisting colleagues during busy periods.
Responsible for overseeing the day-to-day operations of an In-N-Out location, including staffing, scheduling, and ensuring high-quality customer service.
Demonstrated leadership skills by effectively training and managing a team of employees to meet performance goals and maintain company standards.
Maintained inventory levels and ensured compliance with health and safety regulations to guarantee a clean and safe working environment.