Justin Cotto
Copperas Cove,TX
Summary
Seasoned Sergeant Squad Leader offering 7 years of service in United States Army. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to Law Enforcement. Results-focused Supervisor offering successful background leading talented personnel. Successful at engaging with Soldiers by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and company communications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
04.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Interviewed inmates to obtain information and assess needs.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
Army Sergeant
US Army
07.2015 - Current
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Maximized load safety by balancing, securing and weighing products.
- Verified hazardous material product descriptions and determined any discrepancies in paperwork.
- Maintained professional, organized and safe environment for employees and patrons.
- Implemented tactics, procedures and techniques for defense systems.
- Secured and protected military property, assets and personnel.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
OTR Flatbed Driver
GTFO Logistics
11.2022 - 06.2023
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
Kitchen Director
Chic-Fil-A
08.2012 - 07.2015
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Managed restaurant marketing, sales building and community involvement.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Parts Specialist
Orielly Auto Parts
05.2013 - 05.2014
- Tracked parts use and charged items to customer accounts for billing.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
High School Diploma -
Independence Highschool
Atlanta, GA05.2015
Skills
- Decision-Making
- Attention to Detail
- Planning and Coordination
- Active Listening
- Tactical planning
- Repair skills
- Equipment Maintenance
- Crew leadership
Accomplishments
Timeline
Correctional Officer
Texas Department Of Criminal Justice
04.2024 - Current
OTR Flatbed Driver
GTFO Logistics
11.2022 - 06.2023
Army Sergeant
US Army
07.2015 - Current
Parts Specialist
Orielly Auto Parts
05.2013 - 05.2014
Kitchen Director
Chic-Fil-A
08.2012 - 07.2015
High School Diploma -
Independence Highschool
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