JUSTIN CREWS
Sales Center Manager
Melissa,TX
Summary
Looking to add my strong leadership and desire to continuously grow within a well-structured company. Utilizing the skills I have acquired through my careers in Project management, the Military and sales I am well versed in leadership, Goals (And Achieving them) generating company growth, building relationships, maintaining clients, and Keeping track of job sites and personnel. This I believe will greatly contribute toward my success in the future. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving methods.
Overview
17
17
years of professional experience
Work History
Sales Center Leader
Bimbo® Bakeries USA
01.2024 - Current
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
- Spearheaded process improvements, leading to enhanced efficiency and cost savings across various departments.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within our organization.
- Negotiated contracts with Independent business partners, securing favorable terms that aligned with business requirements.
- Established key performance indicators to measure success and drive continuous improvement across our organization.
- Developed strategic plans for improved accountability, resulting in stronger company performance.
- Enhanced overall organizational efficiency by streamlining processes and implementing innovative solutions.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw day-to-day activities of 15 employees in distribution establishment, fostering inspiring atmosphere to optimize employee experiences.
Aircraft Mechanic
L3Harris
07.2021 - 12.2023
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
- Assisted with aircraft and equipment transport and movement.
- Removed and installed aircraft subsystem assemblies.
Project Manager
SEMAWIRELESS
06.2019 - 05.2021
- Lead teams across Texas including teams in Dallas, Austin, and Houston
- Design and help influence on install of DAS systems in the public safety realm as well in cellular
- Helping senior managers to establish direction and goals amongst project team
- Assigning project team roles and responsibilities to individual team members
- Making sure that everyone involved in our project knows their responsibilities
- Writing up accurate and professional progress reports for senior project managers
- Double checking any cost calculations for all projected project costs
- Attending on site and off site project meetings with stakeholders and taking notes
- Interacting directly with stakeholders and clients to determine their wants and needs.
- Contributing to the development of project process improvements and best practices
- Keeping accurate records of all project expenses & then identifying areas of concern.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Recruited and oversaw personnel to achieve performance and quality targets.
Business Development Representative
TeamSupport
10.2018 - 06.2019
- Present product education to customers after first identifying a need and establishing why the product is a viable solution;
- Demonstrate how a product works and provide information about pricing and availability
- Develop professional, loyal and friendly relationships with all clients
- Follow up regularly to identify needs, take orders and facilitate communication
- Negotiate sales contracts that benefit both the customer and the company and are compliant with outlined policies and codes of conduct
- Monitor market conditions, economic volatility and competition development, as well as collaborate with other professionals to identify new strategies for sales and business development.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Networked among local business and community organizations to develop leads and generate business.
- Communicated with local organizations to build networks and develop leads.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Car Sales Consultant
Lewisville Autoplex
05.2014 - 02.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
BARTENDER
MACARONI GRILL
10.2011 - 05.2014
- Assessing bar customers' needs and preferences and making recommendations
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
NON COMMISSIONED OFFICER, SUPERVISOR US
ARMY
06.2007 - 08.2011
- Taking care of soldiers is First and foremost
- Must know and understand the soldiers well enough to train them as individuals and teams to operate proficiently
- Executing and completing the mission.
- Protected and guided personnel under command, maintaining safety, well-being, and mission readiness.
- Adhered to strict protocols and followed orders while conducting operational missions.
- Trained personnel to improve performance and attain mission-ready status.
- Monitored unit operations in dynamic, challenging environments with high level of situational awareness.
- Coordinated with personnel to develop strategic plans for unit actions.
- Supervised work of junior enlisted, evaluated performance and produced detailed reports.
- Executed tactical operations with accuracy and control.
- Trained and mentored personnel in combat operations and tactics.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Coordinated activities of subordinate personnel to support mission success.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Education
Associates degree - business
NORTHLAKE COMMUNITY COLLEGE
Irving, TX2014
Skills
- Strong work ethics which lead to great results
- Motivated
- Effective Team Leader
- Security clearance
- Strong verbal communication
- Extremely organized
- Goal setter
- Supplies and logistics
- Loves to help others succeed
- Great people person
- Performance Updates
- Safety Awareness
- Technical Guidance
- Engineering Drawings
- Performance Assessment
- Social Perceptiveness
- Wiring Diagrams
- Aircraft Electrical Systems
- Training Procedures
- Improvement Plans
- Project Management
- Wire Harness Installation
- Equipment Installation
- Blueprint Reading
- Concise Time Management
- Material Inventory
- Process Improvement
- Continuous improvements
- Expense Control
- Recruitment and hiring
- Quality Assurance Controls
- Coaching abilities
- Operations Management
- Staff Management
- Inventory Control
- Inventory Oversight
- Training and mentoring
- Priority management
- Waste Reduction
- Task Prioritization
Accomplishments
- Attended a Warriors Leadership course 2010 meant to hone and develop a Non- commissioned officers ability to lead train and develop soldiers
- Supervised team of 32 staff members.
- Promoted to NCO in 2 years 3mos
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved national Product accountability requirements through effectively helping with structuring the allocation of product and where it ended.
- Exceeded monthly quota in sales 36 times.
Timeline
Sales Center Leader
Bimbo® Bakeries USA
01.2024 - Current
Aircraft Mechanic
L3Harris
07.2021 - 12.2023
Project Manager
SEMAWIRELESS
06.2019 - 05.2021
Business Development Representative
TeamSupport
10.2018 - 06.2019
Car Sales Consultant
Lewisville Autoplex
05.2014 - 02.2018
BARTENDER
MACARONI GRILL
10.2011 - 05.2014
NON COMMISSIONED OFFICER, SUPERVISOR US
ARMY
06.2007 - 08.2011
Associates degree - business
NORTHLAKE COMMUNITY COLLEGE