Justin Cruz

Orlando,FL

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. My experience within an office space where I met and assisted clients daily, combined with my experience in retail and the food industry has made me extremely able to help and handle different clients along with different situations that may occur daily.

Overview

years of professional experience

Work History

Legal Assistant

Millhorn Elder Law Planning Group

04.2023 - 04.2024

Assisted multiple clients per day, helping them with basic legal inquiries, as well as fulfilling any requests they may have concerning their documents
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Collected much experience in helping the elderly in all sorts of conditions such as terminal illnesses, and hospice.
Became very experienced in dealing with sensitive matters with clients and being aware, patient, and kind when helping clients resolve any issues.

Warehouse Worker / Stocker

Big Lots Stores, Inc.

01.2023 - 04.2023

Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Server

Jeremiah's Italian Ice

03.2022 - 05.2022

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Eustis High School

1300 E Washington Ave, Eustis, FL 32726

05.2022

Skills

Office Management
Document Control
Organizational Efficiency
Scheduling/Planning
Document Preparation
Calendar Management

Client Communication
Client service and support
Task Prioritization
Document filing
Data Management
Cleaning/Sorting

Timeline