Justin Curtis

Norfolk,VA

Summary

Seasoned manager with a proven track record of success in leading and motivating teams across
various industries, including rental car agencies, real estate teams, and tactical distributor. Recognized for strong self-motivation, candid sales approach, and exceptional organizational and time management skills.
Committed to ethical practices and fostering a collaborative work environment. University of Virginia
Wise graduate with a background in criminal justice, bringing a strong sense of morals and integrity
to every role.

Overview

years of professional experience

Work History

Warehouse /Branch Operations Manager

GBRS Group

Virginia Beach, Virginia

03.2024 - 10.2025

Managed daily branch operations and ensured compliance with company policies.
Oversaw inventory management and maintained accurate stock levels.
Coordinated inventory management processes to ensure stock accuracy and availability.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Coordinated shipping schedules and optimized delivery routes to ensure timely dispatch.
Developed operational procedures that streamlined workflows, resulting in improved efficiency.
Organized daily workflow to maximize efficiency and productivity.
Led regular staff meetings to communicate updates and address concerns effectively.
Oversaw employee training programs to enhance team performance and service quality.
Trained and supervised warehouse staff on safety protocols and best practices.
Implemented customer service strategies that increased client satisfaction and supported retention.
Processed requests and supply orders and pulled materials to successfully prepare orders.

Listing Agent & Buyers Agent

Sotheby's International with the Kris Weaver Team

12.2014 - 12.2023

Negotiated contracts and agreements, securing favorable terms for buyers and sellers.
Present offers to sellers and mediate negotiations.
Advised sellers on strategies to enhance property marketability and attract buyers.
Generate property listings tailored to buyer preferences.
Accompany buyers on property visits and inspections.
Coordinated closings and document signing, ensuring seamless financial disbursement for parties.
Interview clients to understand their needs and goals.
Compare properties to determine fair market value.
Collaborate with escrow companies, lenders, inspectors, etc.

Buyers Agent Team Lead

Sotheby's International with Kris Weaver Team

12.2015 - 12.2018

Led team of 10-15 real estate specialists, fostering collaboration to consistently meet sales targets.
Oversaw projects and transactions aligned with business objectives and strategies of Principal broker, ensuring effective execution.
Conducted daily morning huddles and training sessions for new and current agents, fostering skill development and team cohesion.
Coordinated performance reviews for agents and administrative support, aligning development efforts with team goals.
Oversaw the planning, execution, and evaluation of real estate activities.
Managed the monthly budget of $40,000 for Zillow, Realtor.com, and Google ad spend.

Branch Manager

Enterprise Holdings

12.2007 - 12.2014

Team Leadership: Managed staff, planned training, conducted performance reviews, and oversaw hiring to build high-performing team.
Leadership & Team Management: Ability to form cohesive teams, delegate tasks effectively, and inspire team members to achieve goals.
Customer Relations: Resolved sales and service complaints to deliver exceptional customer service and improve satisfaction.
Developed relationships with decision-makers in various industries to expand customer base.: Develop relationships with decision-makers in various industries to grow customer base.
Provided constructive feedback, coached for improvement, and conducted performance reviews.
Marketing & Sales: Developed marketing strategies and analyzed market trends to increase sales and enhance profitability.
Project Management: Leading projects from initiation to completion, managing timelines and resources effectively.
Oversaw daily operations of a large vehicle fleet, ensuring maintenance and efficiency.: Oversee a large vehicle fleet (450+ units/month).
Strong Communication & Interpersonal Skills: Effectively understanding team members' needs, concerns, and perspectives to drive results.

Education

Bachelor of Science - Administrative of Justice, Pre Law concentration in sociology, psychology

University of Virginia

06-2006

Skills

Leadership & Team Management
Project Management
Strong Communication & Interpersonal Skills
Performance Management
Marketing & Sales
Customer Relations
Fleet Management
Inventory management

Operational procedures
Employee training
Performance reviews
Budgeting and forecasting
Relationship building
Negotiation techniques
Conflict resolution

Accomplishments

Achieved double-digit corporate revenue growth exceeding targets in both 2013 and 2014. Increased fleet size by 65% surpassing goals in 2013.
Increased operational profit by 212% between 2012-2014, exceeding net profit goals in 2014.
Won Exceptional Achievement Award for balanced success in growth, profitability, sales, and customer service.
Mentored agents who became top 1% realtors in the area.

Timeline