Justin Cyrlin

I am currently a sales leader, my main objectives are to meet a monthly sales goal as well as train and direct an entire sales team. While working for this company I have accomplished a lot. For the year of 2023 I was the top sales leader for every month. During the month of July, 2023 i was the number one sales leader out of every branded partner store throughout the entire country. I have not only generated lots of revenue, but i have also won many sales competitions that the company offered. I have went on business trips for the company to attend seminars, help give tips and pointers to regional managers and other locations as well.

• Trained, coached, and mentored new sales associates for maximum performance.
• Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
• Set and achieved company defined sales goals.
• Optimized pricing strategies based on market research and competitor analysis, boosting profitability margins.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Negotiated contracts skillfully, ensuring mutually beneficial terms for both clients and the company.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Promoted company's brand and cultivated new relationships by delivering expert presentations.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Contributed to team objectives in fast-paced environment.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Monitored sales team performance and provided constructive feedback.
• Kept detailed records of daily activities through online customer database.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

My goals as a sales representative were to cold call 300-500 people a day, to inform them of services that the company offered. I worked in a loud environment, on a floor with about eighty other sales representatives. While working for this company out of the eighty other sales representatives, i would always finish in the top ten when it came to monthly sales.

• Trained and mentored new sales representatives.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Developed strong rapport with customers and created positive impression of business.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Negotiated contracts to secure long-term business relationships and favorable pricing for clients.

While working for this company i enjoyed every moment of it. I ran a team of about ten to twelve people during every event. I trained each and every one of them to make sure that all goals and expectations were met. Not only did i plan for events i handled a majority of the budgeting for them as well as worked through contracted vendors. I developed a lot of leadership and people skills during my time with this company.

• Implemented successful strategies to increase customer satisfaction.
• Directed and managed banquet functions for events.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Interpreted instructions to schedule and set up events to client specifications.
• Negotiated contracts with clients, securing profitable deals while meeting customer expectations.
• Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
• Trained new hires on company policies, procedures, and service standards, fostering a cohesive team environment.
• Managed budgets for multiple banquets, ensuring cost-effective allocation of resources.
• Coordinated with vendors to provide seamless event experiences, from setup to teardown.
• Maintained a safe working environment by enforcing health and safety standards among staff members.
• Established and upheld high standards, promoting great customer service and assistance to guests.
• Developed comprehensive training programs for staff to improve service quality and efficiency.