Justin Dahl
Chippewa Falls
Summary
Dynamic leader and skilled technician with a proven track record at TAK Communications WI LLC, excelling in safety compliance and fostering strong customer relationships. Demonstrated expertise in coaxial and fiber optic cable splicing, coupled with a motivated mindset, significantly enhanced service quality and team efficiency. Renowned for adapting swiftly to industry changes and achieving high standards in both residential and commercial installations.
Overview
23
23
years of professional experience
Work History
Commercial Lead Technician
TAK Communications WI LLC
01.2024 - Current
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Completes installation of products and services
- Resolves and troubleshoot issues
- Connects face-to-face with customers; consulting, assisting and educating
- Prioritizes, organizes and efficiently completes tasks to meet deadlines
- Works independently
- Works in a variety of environments; indoors, outdoors, tight spaces, elevated
- Navigates a variety of terrains managing tools and equipment
- Strives to provide the best customer experience every day
- Monitored and enforced safety measures to mitigate hazards.
Commercial Supervisor
TAK Communications WI LLC
11.2016 - 01.2024
- Implemented quality control measures to maintain high standards of products or services provided by the company.
- Boosted team morale through effective leadership techniques and open channels of communication among staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained a strong focus on safety with open and honest communication.
Residential/Commercial Cable Technician
Broadband Solutions LLC
04.2002 - 11.2016
- Consistently met deadlines for project completion through effective time management skills and dedication to customer satisfaction.
- Reduced repeat service calls by accurately diagnosing issues during initial appointments and implementing effective solutions.
- Facilitated seamless equipment transitions during upgrade periods, ensuring minimal service disruption for clients.
- Conducted quality assurance inspections on completed projects, ensuring adherence to industry standards and company guidelines.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Exceeded monthly productivity targets by diligently completing assigned tasks in a timely manner without sacrificing quality or accuracy.
Education
High School Diploma -
North Highschool
Eau Claire, WI05-1997
Skills
- Safety compliance
- Coaxial Cable Splicing
- Fiber Optic Cable Splicing
- Conducting Walkouts With Clients
- Ensuring Installation Quality
- Strong Interpersonal Skills
- Adapting to Industry Changes
- Cost Estimation Expertise
- Collaborative Team Member
- Residential Installations Expertise
- Commercial Installations Expertise
- Motivated Mindset
Timeline
Commercial Lead Technician
TAK Communications WI LLC
01.2024 - Current
Commercial Supervisor
TAK Communications WI LLC
11.2016 - 01.2024
Residential/Commercial Cable Technician
Broadband Solutions LLC
04.2002 - 11.2016
High School Diploma -
North Highschool
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