Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Safety & Training Coordinator
Daedong Hi-Lex Of America
08.2023 - Current
Enhanced workplace safety by developing and implementing comprehensive training programs for employees.
Reduced on-the-job accidents with thorough risk assessments and targeted safety training sessions.
Collaborated with management to identify areas of improvement in safety protocols and procedures.
Increased employee awareness of potential hazards, providing ongoing education and resources on best practices.
Developed customized training materials tailored to specific job roles and responsibilities, ensuring relevance and effectiveness.
Stayed up-to-date with industry regulations, incorporating new standards into training materials as needed.
Improved emergency response time by conducting drills and simulations to familiarize staff with proper procedures.
Conducted facility inspections, identifying potential hazards and recommending corrective actions to mitigate risks.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Developed and implemented safety programs.
Salesperson
State Farm
06.2023 - 08.2023
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Built strong relationships with clients through consistent communication and excellent customer service.
Expanded client base by actively prospecting for new business opportunities and generating referrals.
Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Lead Driver
Reddy Ice
04.2022 - 06.2023
Assist location manager in day-to-day operations
Manage warehouse inventory
Coordinated with drivers to organize timely pickup and delivery.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
Applied effective time management techniques to meet tight deadlines.
Realtor
AP Real Estate
09.2019 - 04.2022
Knowledge of federal and local real estate laws
Develop networks and cooperate with attorneys, mortgage lenders and contractors
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Reviewed market research data and changed sales plans accordingly.
Maintained connections with clients to encourage repeat business and referrals.
Communicated with clients to understand property needs and preferences.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Production Lead
Reddy Ice
06.2016 - 04.2022
Ensures warehouse complies with health and safety regulations
Resolved issues quickly to maintain productivity goals.
Managed production associates, overseeing productive production processes and meeting all deadlines.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Coordinated with other departments to maintain smooth and efficient product flow.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Oversaw loading and unloading of packages in warehouse.
Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Route Driver
Reddy Ice
10.2014 - 06.2016
Maintained positive relationships with customers to promote continued business opportunities.
Processed customer payments and kept accurate financial records.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Maintained records of sales and customer information to support accuracy.
Received, counted and inspected inventory for delivery.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Operated delivery vehicles safely and efficiently.
Processed payments, made change, and provided receipts.
Completed daily pre- and post-trip vehicle inspections.
Education
B.S - Exercise and Sports Science
University of Alabama
Tuscaloosa, AL
12.2011
Skills
Planning/Coordinating
Microsoft Office Proficient
Motivational Leadership
Organization
Customer relations
Market Analysis
Certification
Real Estate Salesperson License, Alabama, 2019
Class B CDL
Forklift certify
Timeline
Safety & Training Coordinator
Daedong Hi-Lex Of America
08.2023 - Current
Salesperson
State Farm
06.2023 - 08.2023
Lead Driver
Reddy Ice
04.2022 - 06.2023
Realtor
AP Real Estate
09.2019 - 04.2022
Production Lead
Reddy Ice
06.2016 - 04.2022
Route Driver
Reddy Ice
10.2014 - 06.2016
B.S - Exercise and Sports Science
University of Alabama
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