Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
14
14
years of professional experience
Work History
Billing Specialist
Billing Solutions LLC.
11.2021 - Current
Identify, research and resolve billing variances to maintain system accuracy and currency
Prepare itemized statements, bills and invoices to record amount due for items purchased or services rendered
Work with multiple departments to verify proper billing information
Research and resolve billing discrepancies to ensure accurate billing
Utilize data entry skills to accurately document and input statements
Verify accuracy of accounts payable payments, resulting in reduction in payment errors and check reissues
Generate monthly billing and posting reports for management review
Create improved filing system to maintain secure client data
Utilize various software programs to process customer payments
Audit and correct billing and posting documents for accuracy
Project Coordinator
B&B Telecommunications LLC.
06.2013 - 11.2021
Supervised multiple projects from project start through delivery by prioritizing needs and delegating reissues
Kept projects on schedule by managing deadlines and adjusting workflows.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Maintained database and spreadsheets with accurate inventory and status.
Kept corporate and client information confidential, adhering to data safety measures.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress, and technical problems.
Maintained open communication by presenting regular updates on project status to customers.
Monitored project progress, identified risks and took corrective action as needed.
Generated monthly billing and posting reports for management review
Created improved filing system to maintain secure client data.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Project Coordinator
B&B Telecommunications LLC.
06.2013 - 11.2021
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
Kept projects on schedule by managing deadlines and adjusting workflows
Responded to requests for information on materials to inquiring parties.
Created job files for each project and maintained current data in each file.
Recruited and oversaw personnel to achieve performance and quality targets.
Photocopied, distributed and emailed documents to project managers
Maintained database and spreadsheets with accurate inventory and status
Created job files for each project and maintained current data in each file
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Monitored project progress, identified risks and took corrective action as needed.
Warehouse Clerk
CUI
05.2010 - 06.2013
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Utilized forklift and other warehouse equipment to safely load and unload pallets and containers
Managed day-to-day operations of warehouse to keep everything running smoothly
Kept warehouse up to safety and health regulations at all times
Conducted counts and audits of inventories to identify and resolve discrepancies in records
Communicated with vendors and suppliers to verify timely delivery of goods
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Education
High School Diploma -
Smiths Station High School
Smiths Station, AL
Skills
Fiscal reporting
Invoice Processing
Contract Preparation
Accounts receivable management
Billing systems and software
Invoicing proficiency
Data entry proficiency
Payment posting
Record preparation
Research and due diligence
Collection practices
Procedure Development
Route Optimization
Floor Space Maximization
Loading and unloading
Documentation
Inventory Management
Equipment Maintenance
Staff Management
Timeline
Billing Specialist
Billing Solutions LLC.
11.2021 - Current
Project Coordinator
B&B Telecommunications LLC.
06.2013 - 11.2021
Project Coordinator
B&B Telecommunications LLC.
06.2013 - 11.2021
Warehouse Clerk
CUI
05.2010 - 06.2013
High School Diploma -
Smiths Station High School
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