Over 20 years of experience in the aquatic industry, with a strong background in both public and private sectors. Proven ability to enhance patron satisfaction and foster teamwork among staff. Committed to delivering exceptional service and maintaining high operational standards.
Overview
17
17
years of professional experience
Work History
Project Manager
Blue OX Pools
Austin, TX
10.2019 - 11.2024
Facilitated communication between clients and team members throughout projects.
Implemented quality control measures to maintain high standards in construction work.
Managed project timelines and deliverables for pool construction initiatives.
Supervised subcontractors to ensure compliance with project specifications.
Participated in professional development opportunities to stay current with industry trends and technologies.
Identified project needs by reviewing project objectives and schedules.
Determined project staffing needs and led resource management.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Identified risks associated with each project and developed strategies for mitigating those risks.
Coordinated vendor relationships and procurement processes for materials.
Managed multiple projects with competing deadlines simultaneously.
Aquatics Coordinator
Smith Academy Private school
Austin
01.2015 - 03.2019
Oversaw operations of aquatic facility, managing staff schedules effectively.
Conducted regular maintenance checks on equipment such as pumps and filters.
Developed customized swim lesson plans to accommodate diverse skill levels.
Conducted training sessions for swim instructors, improving teaching quality.
Facilitated parent-child conferences to discuss student progress and address concerns.
Managed certifications and training programs for all swim instructors.
Served children aged one to fourteen years, tailoring programs to individual needs.
Aquatic Specialist
City of Austin
Austin, TX
04.2008 - 10.2013
Supervised all aspects of aquatic facility operations, ensuring adherence to safety standards.
Conducted lifeguard training courses for new staff, enhancing readiness and performance.
Responded promptly to customer inquiries regarding aquatic services, improving service satisfaction.
Facilitated staff meetings to address rules, regulations, and work-related issues effectively.
Created schedules based on employee availability to optimize staffing efficiency.
Education
HIGH SCHOOL DIPLOMA - Austin
Crockett high school
Austin
01.2006
Skills
Coachable
Facility management
Aquatic service and maintenance
Client relations
Budget oversight
Program development
On-site training
Vendor coordination
Risk assessment
Quality assurance
Timeline coordination
Conflict resolution
Purchasing management
Accomplishments
2008 Promoted from Temporary employee to a full time position in the City of Austin Aquatics
Captained lifeguard competition team
Established a Pool Service Division in 2023, Blue Ox Pools