Kimberly A. Conway
Marketing Operations Coordinator
Bowie,MD
Summary
To obtain a developmental customer service or entry level position with the opportunity for increased levels of responsibility.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stock Room/Warehouse Associate
Smithsonian- National Air and Space, American History & African Art Museum
11.2015 - Current
- Responsible for receiving, reviewing and ensuring store merchandise that has been sent matches the manifest.
- Electronic data entry of merchandise inventory in the computer system.
- Effectively organizing and managing the maintenance of the warehouse throughout the work day.
- Handle time sensitive deliveries and other tasks as assigned.
Team Member
Dunkin Donuts
11.2013 - Current
- Implementing quality customer service in an efficient manner.
- Cash register operations and frequent cleaning.
- Responsible for fulfilling customers’ orders upon request.
Sales Associate
Smithsonian- National Air and Space Museum, Castle Museum Shop
03.2014 - 11.2015
- Responsible for effectively handling various inquiries from tourist.
- Responsible for cash management, register balance and large amounts of revenue.
- Responsible for the incoming merchandise logs, stock and replenishment of the gift shop floor.
Intern – Office of Management Data Systems
U.S. Dept. of Labor
08.2010 - 10.2013
- Responsible for assisting with the completion of asset inventory OSHA Office reports engaging my background in computer operations.
- Completed special data entry assignments.
Education
General Studies
Prince George’s Community College
Largo, MD01.2014
Information Technology- Security
Frostburg State University
Frostburg, MD12.2012
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Largo High School
Largo, MD01.2011
Skills
- Customer Service
- Cash Register
- Computers
- Inventory Management
- Manual/Electric Pallet Jack
- Stock/Replenishment
- OSHA Safety Training
- Oracle Virtual Machine
- SE Linux
- Creating/Modifying Directories
- MS Office
- Adobe
Accomplishments
accountable for delivering on all aspects of stockroom / warehouse standard
operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, price changes, and merchandising. This position is responsible for assisting and supporting the Operations and Area Manager, ensuring the efficient operation of Stores relative to asset protection, and inventory management, safety, and compliance but limited to receipt of merchandise, processing, reconciling discrepancies, and organization of
stockroom merchandise.
Certification
- February 2022
- Linux & Amazon Web Services
Timeline
Stock Room/Warehouse Associate
Smithsonian- National Air and Space, American History & African Art Museum
11.2015 - Current
Sales Associate
Smithsonian- National Air and Space Museum, Castle Museum Shop
03.2014 - 11.2015
Team Member
Dunkin Donuts
11.2013 - Current
Intern – Office of Management Data Systems
U.S. Dept. of Labor
08.2010 - 10.2013
Information Technology- Security
Frostburg State University
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Largo High School
General Studies
Prince George’s Community College
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