Justin Dehoyos
Boynton Beach,FL
Summary
Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Years of progressive experience leading teams and projects of significant impact. Working at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Information System Adminstrator
PennRose Farms LLC
04.2024 - Current
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
IT Systems Engineer
Banyan Air Service
06.2022 - 03.2024
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Delivered helpdesk service and support to customers.
- Optimized networked software and operating systems by applying updates and patches.
- Collaborated with executive team to define business requirements and systems goals.
Staging Engineer Supervisor
U.S. Info-Comm
01.2018 - 05.2022
- Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements.
- Led, directed and supervised team of 6 engineers to develop, test, modify and deploy solutions to technical problems.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
- Interacted with subject matter experts to develop training material and tools for personnel.
Staging Technician
U.S. Info-Comm
04.2015 - 01.2018
- Configuring Juniper switches.
- Configuring Cisco switches and routers.
- Configuring Dell and Lenovo servers.
- Configuring axis security camera and switches.
Education
Bachelor of Science - Information Technology
Broward College
Fort Lauderdale, FL05.2022
Skills
- Project Management
- Employee training
- Network Infrastructure Administration
- Switches and Routers
- Technical Analysis
- Network Hardware and Software Maintenance
- System Configuration
- Manual writing
Certification
- CIW v5 Database Design Specialist
- CIW Web Foundations Associate
- Network Server Administration
- Information Technology Analyst
- Information Technology Support Specialist
Application Software
- Active Directory
- Microsoft 365 Admin
- NinjaOne
- ConnectWise ScreenConnect
- Bitdefender GravityZone Control Center
- ManageEngine Endpoint Central
- Dovetail
- VMware Horizon
- RetailNext Portal
- Mist Portal
- Cisco Meraki
- Ubiquiti UniFi
- RingCentral
- Famous Software ERP
- Citrix
- Zscaler
- Palo Alto Networks
Timeline
Information System Adminstrator
PennRose Farms LLC
04.2024 - Current
IT Systems Engineer
Banyan Air Service
06.2022 - 03.2024
Staging Engineer Supervisor
U.S. Info-Comm
01.2018 - 05.2022
Staging Technician
U.S. Info-Comm
04.2015 - 01.2018
Bachelor of Science - Information Technology
Broward College