Justin Delgado
Sicklerville,NJ
Summary
Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
7
7
years of professional experience
Work History
Store Associate
Aldi
Sicklerville, NJ
05.2023 - Current
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Completed price changes on store items quickly and accurately.
- Operated cash register efficiently and accurately during checkout process.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
- Adhered to safety policies while operating equipment such as hand truck or pallet jack.
- Collaborated with team members to determine appropriate solutions for customer requests or problems.
- Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
Customer Service Associate
Wawa
Pennsauken, NJ
08.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Verified age requirements for purchase of alcohol and tobacco products.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Processed credit card payments via POS terminal in a secure manner.
Seasonal Associate
Pacsun
Cherry Hill, NJ
03.2018 - 01.2019
- Assisted in selecting clothing items based on customer needs and preferences.
- Processed cash, credit card, and other payment methods accurately and efficiently.
- Maintained an organized sales floor by replenishing stock and organizing merchandise displays.
- Ensured all products were priced correctly and displayed properly.
- Provided excellent customer service to increase the likelihood of repeat business.
Customer Service Associate
Lids Hat World
Deford, NJ
12.2017 - 01.2018
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Education
High School Diploma -
Camden County College
Blackwood, NJSkills
- Customer Service
- Payment Processing
- Team Leadership
- Cash Handling Accuracy
- Self-Driven and Motivated
- Product display
- Dedicated Team Player
- Calm Under Pressure
- Planning skills
- Efficient time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Store Associate
Aldi
05.2023 - Current
Customer Service Associate
Wawa
08.2021 - 03.2022
Seasonal Associate
Pacsun
03.2018 - 01.2019
Customer Service Associate
Lids Hat World
12.2017 - 01.2018
High School Diploma -
Camden County College