Summary
Overview
Work History
Education
Skills
Interests
Timeline

Justin Dillon

Central City

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Casino Dealer

Deadwood Mountain Grand
03.2023 - Current
  • Explained game rules to new players, helping in understanding of gameplay and enhancing experience.
  • Managed cash transactions, providing accurate change and maintaining a balanced cash drawer.
  • Engaged with players, creating a friendly and welcoming atmosphere at the table.
  • Observed player behavior, identifying any irregularities and reporting issues to supervisors.

Table Games Pit Manager

Grand Falls Casino Resort
08.2013 - 03.2023
  • Coached dealers on performance improvement, leading to enhanced productivity and customer satisfaction levels.
  • Collaborated with casino security to identify potential risks and ensure a safe gaming environment for all patrons.
  • Enhanced guest experience by providing exceptional customer service and maintaining a professional demeanor.
  • Managed multiple games concurrently while staying organized under pressure, ensuring smooth casino floor operations.
  • Reduced disputes with patrons by implementing effective conflict resolution strategies.

Education

No Degree - Education

University of Sioux Falls, Sioux Falls

Volunteered as youth basketball coach for 3 years during study as well as completed a month practicum in a 5th grade classroom while working part time for the city of Sioux Falls Parks and Rec after school program.

Skills

  • Strong mathematical skills
  • Speech clarity
  • Adaptability to change
  • Excellent customer service
  • Patience and composure
  • Reliability and punctuality
  • Continuous learning mindset
  • Salesmanship

Interests

  • Road Trips
  • Food Tourism
  • Historical Exploration
  • Experimenting with different creative mediums, like film photography, ceramics, and ring making, to expand skills and techniques

Timeline

Casino Dealer - Deadwood Mountain Grand
03.2023 - Current
Table Games Pit Manager - Grand Falls Casino Resort
08.2013 - 03.2023
University of Sioux Falls - No Degree, Education
Justin Dillon