
Disciplined personnel and initiate disciplinary measures as defined by SOPs.
Prioritized high-risk situations through rapid assessment skills leading to efficient deployment of resources.
Successfully led change management initiatives, effectively managing resistance and ensuring smooth transitions in operations.
Managed the purchase of all computers for a 4 car dealership chain. Responsible for installing CMS software and connecting to the server. Maintained licenses and installation of antivirus and Office 365. Maintained online sales database stored on Egnyte linking all locations. Modified formulas to maintain database integrity. Negotiated purchase of VOIP phone system and phones. Worked with vendor to install and configure phones. Installed and configured a PBX phone system at another dealership. Installed network and audio cabling for a 15,000 sq ft building.
IT Specialist, Project Manager, Help Desk Manager
Proactive and meticulous Information Technology Management professional with 10+ years of experience handling IT operations to ensure organizational equipment and system functionality.
Excellent in managing IT operations, leading teams, and implementing IT strategies to enhance operational excellence.