Peter Donovan
Maspeth ,NY
Summary
Dynamic Service Technician with nine years of experience in service-oriented roles. Skilled in scheduled, emergency and preventive maintenance and repairs. Known for best-in-class work and reliability with a B class license.
Overview
22
22
years of professional experience
Work History
Professional Driver
Coachman Luxury Transport
Farmingdale, NY
10.2024 - Current
- Assisted passengers with loading and unloading luggage onto the bus.
- Reported any incidents that occurred during trips such as medical emergencies, traffic violations.
- Assisted customers with any questions they had about their destination or route directions.
- Adhered to all traffic laws and regulations while operating the charter bus.
- Recorded information related to each trip such as fuel used, time taken for each stop, number of passengers present.
- Completed post-trip inspections after arriving at final destinations to check for damage or missing items.
- Performed daily maintenance checks on the bus to ensure it was in safe working condition.
- Kept accurate records of hours worked and mileage driven for each trip.
- Followed pre-determined routes as scheduled by transportation company.
Delivery Driver
CARACOUS INC
The Bronx, NY
03.2021 - 10.2024
- Verified accuracy of items loaded onto truck against shipping documents.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Assisted warehouse personnel in packing orders when necessary.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Received daily delivery instructions and route assignments from dispatch.
Delivery Driver
CIRCUS PRODUCE
BROOKLYN, NY
01.2020 - 02.2021
- Verified accuracy of items loaded onto truck against shipping documents.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Service Technician
Call A Head
Broad Channel , NY
06.2012 - 12.2019
- Developed preventive maintenance procedures and schedules for all on-site equipment.
- Assessed and identified issues and quickly resolved to restore functionality.
- Demonstrated in-depth understanding of company policies and products.
- Setup and operated mechanical and manual servicing equipment.
- Streamlined preventive maintenance repair processes to ensure timely completion.
Motor Coach Operator
Greyhound Bus Lines
New York, NY
03.2003 - 03.2010
- Transported passengers on predetermined routes while following local traffic regulations.
- Adhered to company determined schedules and routes to ensure timely arrivals and departures.
- Obeyed all DOT rules and regulations in addition to local laws and stipulations.
- Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
- Followed GPS technology and printed maps to navigate traffic, construction or other obstacles.
Education
Bachelor of Science - Economics
Queens College of The City University of New York
Flushing, NY05.1992
Skills
- Work order management
- Equipment oversight
- Quality assurance controls
- Documentation and reporting
- Heavy lifting
- Attentive to detail
- Safety protocol knowledge
- Vendor contracts and relationships
- Oral and written communication
- Excellent problem solving skills
Timeline
Professional Driver
Coachman Luxury Transport
10.2024 - Current
Delivery Driver
CARACOUS INC
03.2021 - 10.2024
Delivery Driver
CIRCUS PRODUCE
01.2020 - 02.2021
Service Technician
Call A Head
06.2012 - 12.2019
Motor Coach Operator
Greyhound Bus Lines
03.2003 - 03.2010
Bachelor of Science - Economics
Queens College of The City University of New York