Justin Doss
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Self Employed
Self
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Race Car Paint Specialist
Sherwin Williams Employees Credit Union
10.2019 - 06.2021
- Streamlined inventory management with proper stock organization and regular monitoring.
- Improved workplace safety by implementing hazard prevention strategies in the paint mixing area.
- Achieved sales growth by effectively upselling premium paint products to clients.
- Provided exceptional customer service, addressing concerns promptly and offering satisfactory resolutions to any issues encountered.
Call Center Representative
Defender Direct Inc.
12.2017 - 04.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Pharmaceutical Delivery Driver
Cardinal
10.2015 - 05.2017
- Collaborated with team members to develop strategies for improving overall efficiency within the pharmaceutical delivery department.
- Established trust among healthcare providers by consistently demonstrating professionalism and reliability in pharmaceutical deliveries.
- Kept vehicles clean, organized, and well-maintained to ensure smooth operations and project a professional appearance.
- Ensured patient safety and satisfaction through accurate medication delivery and verification processes.
Package Handler
FedEx
06.2014 - 09.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Senior Sales Associate
Defender Direct Inc.
04.2012 - 06.2014
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
Education
Associate of Applied Science - Information Technology
My Computer Career
Indianapolis06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Computer Skills
Timeline
Self Employed
Self
09.2021 - Current
Race Car Paint Specialist
Sherwin Williams Employees Credit Union
10.2019 - 06.2021
Call Center Representative
Defender Direct Inc.
12.2017 - 04.2019
Pharmaceutical Delivery Driver
Cardinal
10.2015 - 05.2017
Package Handler
FedEx
06.2014 - 09.2015
Senior Sales Associate
Defender Direct Inc.
04.2012 - 06.2014
Associate of Applied Science - Information Technology
My Computer Career