Justin Dougherty
Gainesville,FL
Summary
I’m currently pursuing my masters degree in Sport Management at University of Florida.
I previously worked at Publix Super Markets from March 2019 to December 2021. I’ve worked as a customer service clerk, as well as a produce clerk.
I am also a student equipment manager for the University of Florida’s Football team.
I graduated from Lakeland collegiate high school with a GPA of 4.3 in 2021. I have received my associates degree from Polk State College in 2021 with a GPA of 3.8. I have received my bachelors degree from the University of Florida in Sports Management with a GPA of 3.42.
Overview
5
5
years of professional experience
Work History
Student Equipment Manager
University Of Florida
09.2021 - Current
- Performed equipment maintenance and repairs.
- Maintained clean and organized facilities.
- Inventoried and loaded supplies for travel.
- Cleaned and washed uniforms and other equipment.
- Increased organizational efficiency by multitasking to foster timely project completion.
- Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
- Fitted athletes for uniforms and equipment.
- Trained team members effectively to maintain consistent productivity.
Customer Service Clerk
Publix
03.2019 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Responded to customer calls and emails to answer questions about products and services.
- Educated customers on best-fit selections by listening to personal desires and purchase limitations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Master's - Sports Management
University of Florida
Gainesville, FL12.2024
Bachelor's - Sports Management
University of Florida
Gainesville, FL05.2023
Associate of Arts -
Polk State College
Lakeland, FL05.2021
Skills
- Recordkeeping
- Inventory and Restocking
- Forecasting
- Microsoft Office
- Microsoft Excell
- Complaint Resolution
- Product Knowledge
- Scheduling
- Client Relations
- Crew Supervision
Timeline
Student Equipment Manager
University Of Florida
09.2021 - Current
Customer Service Clerk
Publix
03.2019 - 12.2022
Master's - Sports Management
University of Florida
Bachelor's - Sports Management
University of Florida
Associate of Arts -
Polk State College
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