Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Draeger

Youngstown,NY

Summary

Innovative Restaurant Manager with more than 15 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Aseptic Compounder

Pine Pharmaceuticals
Tonawanda, NY
06.2021 - 03.2024
  • Recorded information on batch production records in accordance with regulatory requirements.
  • Prepared and compounded pharmaceutical products according to prescriptions and standards.
  • Provided technical support to colleagues on proper use of compounding equipment.
  • Trained personnel on proper techniques for mixing medications and using compounding equipment.

Aseptic Prep

Fresenius Kabi
Grand Island, NY
01.2017 - 06.2021
  • Performed daily cleaning and sanitizing of all equipment used in the aseptic production process.
  • Ensured that sterile areas were maintained according to standard operating procedures.
  • Maintained accurate and up-to-date records of all production processes, equipment sterilization and environmental monitoring activities.
  • Assisted with media fills for validation purposes.
  • Performed daily calibration checks on all equipment used in the aseptic processing area.

Front End Manager/Retail Manager

Rainforest Cafe
Niagara Falls, NY
01.2014 - 01.2017
  • Started off in retail where I was in charge of ordering retail supplies, stocking, ran the arcade and retail shop on a daily basis.
  • Scheduling of all retail employees.
  • Ran the front end of the restaurant including seating guests, helping out the waiter/waitress and bar staff including all of there checkouts at the end of shifts, opening and closing the restaurant.
  • Assisted in kitchen help on the cooks line and overall kitchen needs.
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Welcomed large volume of guests and improved overall customer service.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.

Server/Supervisor

Damons Grill
Willoughby, Ohio
10.2009 - 09.2013
  • Maintained cleanliness of the restaurant and kitchen areas.
  • Coordinated with staff members to ensure smooth operations during peak hours.
  • Opened and closed the restaurant making sure all the daily tasks were completed and ready to go.
  • Promoted from serving to management.
  • Resolved employee issues or disputes in a timely manner.
  • Investigated and resolved complaints regarding food quality, service or accommodations.
  • Motivated staff through acknowledgment of hard work and achievements.

Team Trainer

Taco Bell
Ashtabula, Ohio
02.2005 - 08.2007
  • Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
  • Trained new team members on taco bells menu, polices and procedures.
  • Operated the food line during peak hours in an efficient manner.

Education

Associates Degree in Hospitality Management - Culinary Arts

Le Condon Bleu College of Culinary Arts - Pittsburgh
Pittsburgh, PA
08-2009

High School Diploma -

Ashtabula County Technical And Career Center
Jefferson, OH
09-2006

Skills

  • Operations Management
  • Staff Leadership
  • Staff Management
  • Cost Control
  • Employee Retention
  • Labor Cost Controls
  • Inventory Management
  • POS System Operation
  • Schedule Coordination
  • Staff hiring
  • Employee Scheduling
  • Schedule Management
  • Staff Supervision
  • Customer Engagement

Certification

Certified Chef through the American Culinary Federation.

Timeline

Aseptic Compounder

Pine Pharmaceuticals
06.2021 - 03.2024

Aseptic Prep

Fresenius Kabi
01.2017 - 06.2021

Front End Manager/Retail Manager

Rainforest Cafe
01.2014 - 01.2017

Server/Supervisor

Damons Grill
10.2009 - 09.2013

Team Trainer

Taco Bell
02.2005 - 08.2007

Associates Degree in Hospitality Management - Culinary Arts

Le Condon Bleu College of Culinary Arts - Pittsburgh

High School Diploma -

Ashtabula County Technical And Career Center
Justin Draeger