Justin Duran
San Francisco,CA
Summary
Executive Vice President Of Technology & Engineering with over 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to leading technical innovation, implementation, business development and fostering healthy & inclusive working environments.
AECOM - AARP - NIH - PG&E - SEMPRA - Florida Power & Light - SCE
US Dept Of Treasury - Department Of Defense - FEMA - City Of Sunnyvale
Overview
19
19
years of professional experience
Work History
Director of Project Management
Pacific Gas & Electric
San Francisco, CA
12.2021 - Current
- Managing a team of project managers, coordinators and field services staff across multiple facilities to drive the success and deliverables of all projects assigned to the department.
- Manged Software Development Projects from initiation to implementation.
- Developed and implemented procedures and processes to standardize PMO best practices.
- Directed EBITDA transformation/growth through client engagement, change management, team development and system upgrades.
- Increased project efficiency, product delivery and client satisfaction by leading training and development efforts across all project teams.
- Directed multiple project teams simultaneously while managing constraints, escalations, risk & issues across all projects.
- Created and fostered a safe, fun & healthy working environment across all teams and throughout the organization.
- Managing all Forecasting and Budgeting monthly, quarterly and yearly to report status to key stakeholders and company executives.
Director Of Project & Product Management
Southern California Gas Company
Los Angeles, CA
11.2019 - 12.2021
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed product design and roadmapping while coordinating all aspects of development and rollout.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed systems and procedures to improve operational quality and team efficiency.
- Drew from market data to assess product health and drive success.
- Managing vendors, suppliers and resources on numerous large projects and team initiatives.
- Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans.
- Budget and Financial Forecasting Management.
Sr. IT Project Manager
Florida Power & Light Company
Juno Beach, FL
11.2018 - 11.2019
- Led Technical upgrade projects for FPL by working and coordinating with consultants and developers for integrations.
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Negotiated and managed third-party contracts related to project deliverables.
- Manged team of project managers, coordinators and additional resources needed to successfully deliver Phase 1 & Phase 2 of implementing Intelligent Field Software.
IT Project Manager
AECOM/ DOD/ FEMA - Emergency Relief Project
ST. Thomas, USVI
11.2017 - 03.2019
- Developed Dispatching Software (PlexosSoft) to support and manage red zone emergencies on the United States Virgin Islands. USVI
- Provided project insight to Department of Defense, FEMA, Housing and local authorities to drive disaster recovery planning.
- Managed forecasting, budget and project expenses.
- Developed and maintained Internal PMO Process.
- Implemented and managed Enterprise D365 cloud migration.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- Developed status reports, cost estimates and resource plans.
- Built trusted and transparent relationship with Project Stakeholders and community locals.
- Managed IT teams across U.S. Virgin Islands.
Director Of Information Technology
Community Connection
Washington, DC
01.2015 - 11.2017
- Provided overall IT governance for organization.
- Remained abreast of technological advances and technical solutions within organization.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Managed IT staff, which includes hiring, training, guidance, and discipline.
- Implemented personnel development initiatives including coaching and mentoring of department staff.
- Manage ongoing continuous improvements in infrastructure and related processes to lower costs of operations and improve stakeholder satisfaction.
- Maintained day-to-day production operation schedules.
- Responsible for all IT Project Accounting and Budget Analysis.
- Implemented cloud services and upgraded Citrix platform to support hybrid solutions via Microsoft Azure.
Sr. Systems Engineer/ IT Project Manager
Samueli Institute Of Biology
Alexandria, VA
07.2009 - 12.2014
- Managed multiple projects across all phases of development.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Planned, directed and managed the daily operations of the Information Technology Department.
- Dynamics Business Intelligence implementation manager.
- Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
- Leading team of help desk escalated tier support personnel.
- Creating and managing operational processes as it relates to technology and communications equipment.
- Working effectively with operational staff in the coordination of IT projects and identifying operational and technology needs.
- Recommended maintenance strategies to ensure uninterrupted systems.
Systems Engineer
SFI Electronics
Virginia Beach , VA
02.2007 - 07.2009
- Managed and monitored all installed systems and infrastructure.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Ensured highest level of infrastructure availability.
- Managed PBX, VIOP analog digital communications.
- Managed help desk escalations, response and technical troubleshooting.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Disaster recovery and business continuity development.
- End user technical training and technical author of training Manuals.
IT Security Analyst
Capitol One
Richmond , VA
05.2005 - 02.2007
- Monitoring systems and networks for security issues.
- Investigated security breaches and other cyber security incidents.
- Installed security measures and operating software's that protect systems and information infrastructure.
- Collaborated with US Social Security Administration to expose loopholes in applicant fraud.
- Managed daily case load of potential fraudulent transactions.
Education
Bachelor of Science - Business Management Information Systems
VA Tech
Blacksburg, VASkills
- Project Management (PMP)
- Emergency Management Solutions
- Technical Project Management
- Financial/ Budget Management
- Data Security/ CISSP/ CEH
- Web Development Projects
- Agile/Waterfall/Scrum/Kanban
- Information Security Manager
- Executive Leadership
- Software Solutions Management
- Migration/ Implementation
- Strategic Planning
- Technology Architecture Analysis
- Business Development
- Traceable Utility Network Management
- Product Development & Management
Timeline
Director of Project Management
Pacific Gas & Electric
12.2021 - Current
Director Of Project & Product Management
Southern California Gas Company
11.2019 - 12.2021
Sr. IT Project Manager
Florida Power & Light Company
11.2018 - 11.2019
IT Project Manager
AECOM/ DOD/ FEMA - Emergency Relief Project
11.2017 - 03.2019
Director Of Information Technology
Community Connection
01.2015 - 11.2017
Sr. Systems Engineer/ IT Project Manager
Samueli Institute Of Biology
07.2009 - 12.2014
Systems Engineer
SFI Electronics
02.2007 - 07.2009
IT Security Analyst
Capitol One
05.2005 - 02.2007
Bachelor of Science - Business Management Information Systems
VA Tech