Summary

Overview

Work History

Education

Skills

Timeline

Justin Duran

San Francisco,CA

Summary

Executive Vice President Of Technology & Engineering with over 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to leading technical innovation, implementation, business development and fostering healthy & inclusive working environments.

AECOM - AARP - NIH - PG&E - SEMPRA - Florida Power & Light - SCE

US Dept Of Treasury - Department Of Defense - FEMA - City Of Sunnyvale

Overview

years of professional experience

Work History

Director of Project Management

Pacific Gas & Electric

12.2021 - Current

Managing a team of project managers, coordinators and field services staff across multiple facilities to drive the success and deliverables of all projects assigned to the department.
Manged Software Development Projects from initiation to implementation.
Developed and implemented procedures and processes to standardize PMO best practices.
Directed EBITDA transformation/growth through client engagement, change management, team development and system upgrades.
Increased project efficiency, product delivery and client satisfaction by leading training and development efforts across all project teams.
Directed multiple project teams simultaneously while managing constraints, escalations, risk & issues across all projects.
Created and fostered a safe, fun & healthy working environment across all teams and throughout the organization.
Managing all Forecasting and Budgeting monthly, quarterly and yearly to report status to key stakeholders and company executives.

Director Of Project & Product Management

Southern California Gas Company

11.2019 - 12.2021

Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Managed product design and roadmapping while coordinating all aspects of development and rollout.
Communicated project plans and progress to key stakeholders and project contributors.
Developed systems and procedures to improve operational quality and team efficiency.
Drew from market data to assess product health and drive success.
Managing vendors, suppliers and resources on numerous large projects and team initiatives.
Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans.
Budget and Financial Forecasting Management.

Sr. IT Project Manager

Florida Power & Light Company

11.2018 - 11.2019

Led Technical upgrade projects for FPL by working and coordinating with consultants and developers for integrations.
Developed and initiated projects, managed costs, and monitored performance.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Negotiated and managed third-party contracts related to project deliverables.
Manged team of project managers, coordinators and additional resources needed to successfully deliver Phase 1 & Phase 2 of implementing Intelligent Field Software.

IT Project Manager

AECOM/ DOD/ FEMA - Emergency Relief Project

11.2017 - 03.2019

Developed Dispatching Software (PlexosSoft) to support and manage red zone emergencies on the United States Virgin Islands. USVI
Provided project insight to Department of Defense, FEMA, Housing and local authorities to drive disaster recovery planning.
Managed forecasting, budget and project expenses.
Developed and maintained Internal PMO Process.
Implemented and managed Enterprise D365 cloud migration.
Reviewed violations of computer security procedures and developed mitigation plans.
Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
Developed status reports, cost estimates and resource plans.
Built trusted and transparent relationship with Project Stakeholders and community locals.
Managed IT teams across U.S. Virgin Islands.

Director Of Information Technology

Community Connection

01.2015 - 11.2017

Provided overall IT governance for organization.
Remained abreast of technological advances and technical solutions within organization.
Developed plans to safeguard computer files against modification, destruction or disclosure.
Managed IT staff, which includes hiring, training, guidance, and discipline.
Implemented personnel development initiatives including coaching and mentoring of department staff.
Manage ongoing continuous improvements in infrastructure and related processes to lower costs of operations and improve stakeholder satisfaction.
Maintained day-to-day production operation schedules.
Responsible for all IT Project Accounting and Budget Analysis.
Implemented cloud services and upgraded Citrix platform to support hybrid solutions via Microsoft Azure.

Sr. Systems Engineer/ IT Project Manager

Samueli Institute Of Biology

07.2009 - 12.2014

Managed multiple projects across all phases of development.
Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
Planned, directed and managed the daily operations of the Information Technology Department.
Dynamics Business Intelligence implementation manager.
Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
Leading team of help desk escalated tier support personnel.
Creating and managing operational processes as it relates to technology and communications equipment.
Working effectively with operational staff in the coordination of IT projects and identifying operational and technology needs.
Recommended maintenance strategies to ensure uninterrupted systems.

Systems Engineer

SFI Electronics

02.2007 - 07.2009

Managed and monitored all installed systems and infrastructure.
Installed, configured, tested and maintained operating systems, application software and system management tools.
Ensured highest level of infrastructure availability.
Managed PBX, VIOP analog digital communications.
Managed help desk escalations, response and technical troubleshooting.
Provided front-end website development using WordPress, Hubspot and other editing software.
Disaster recovery and business continuity development.
End user technical training and technical author of training Manuals.

IT Security Analyst

Capitol One

05.2005 - 02.2007

Monitoring systems and networks for security issues.
Investigated security breaches and other cyber security incidents.
Installed security measures and operating software's that protect systems and information infrastructure.
Collaborated with US Social Security Administration to expose loopholes in applicant fraud.
Managed daily case load of potential fraudulent transactions.