JUSTIN DURAN
Los Angeles,CA
Summary
High-empathy, high-conversion sales professional with 8+ years of experience across real estate, consumer sales, and B2B operations. Specialized in guiding financially distressed clients through hardship solutions, foreclosure avoidance, and high-pressure negotiations. Calm, consultative communicator with disciplined follow-up and a performance-driven approach. Seeking an in-office Debt Settlement Closer role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Distressed Property & Financial Hardship Specialist
Real Estate Agent – Distressed Property & Financial Hardship Specialist
01.2022 - Current
- - Advised dozens of pre-foreclosure and foreclosure clients, guiding conversations around hardship solutions and next steps.
- - Operated a foreclosure-exit assistance service supporting highly distressed homeowners seeking structured payment relief.
- - Achieved $25,000 GCI in a single month from new-construction sales.
- - Negotiated $30,000 in closing costs plus price concessions, securing clients $25,000+ in equity at closing.
- - Built and nurtured a pipeline of 60+ inbound Zillow leads through consistent follow-up.
- - Experienced with creative financing, seller finance, wholesale transactions, and cold outreach.
- - Handled high-pressure financial conversations involving credit challenges, late payments, and time-sensitive decisions.
Owner Operator
Owner Operator – Women’s Wholesale Clothing Business
01.2019 - 01.2023
- - Door-knocked local California boutiques to present wholesale inventory and secure new accounts.
- - Handled all out-of-state wholesale outreach exclusively through Instagram DM and digital prospecting.
- - Managed product catalogs, pricing sheets, outbound campaigns, and messaging scripts.
- - Executed targeted DM outreach, follow-up sequences, and relationship-building communication.
- - Secured recurring wholesale accounts through consistent value presentation and reliable follow-through.
Sales Associate
Sales Associate – T-Mobile / Sprint
01.2018 - 01.2022
- - Delivered quota-driven consumer sales in a high-volume retail environment.
- - Explained financial commitments including device financing, service plans, and contract structures.
- - Built rapport quickly with walk-in customers, improving conversion outcomes.
- - Consistently surpassed performance metrics across activations, upgrades, and accessory sales.
Skills
- - Empathy-based selling and rapport building
- - High-pressure negotiation and objection handling
- - Distressed-client communication and hardship discovery
- - Script mastery and compliance-focused dialogue
- - CRM proficiency: Follow Up Boss, Vulcan 7, Mojo
- - Pipeline management, qualifying, and closing
- - Consistent follow-up discipline across SMS, phone, and email
- - Mirroring and matching communication for trust-building
Certification
- - Certified Foreclosure Specialist
- - CRM Systems: Follow Up Boss, Mojo Dialer, Vulcan 7
- - Cold calling, warm transfers, objection handling
- - Appointment setting and pipeline management
- - High-empathy communication with distressed clients
Position Sought
Debt Settlement Sales Closer (In-Office)
Timeline
Distressed Property & Financial Hardship Specialist
Real Estate Agent – Distressed Property & Financial Hardship Specialist
01.2022 - Current
Owner Operator
Owner Operator – Women’s Wholesale Clothing Business
01.2019 - 01.2023
Sales Associate
Sales Associate – T-Mobile / Sprint
01.2018 - 01.2022