Justin Duruji
Minneapolis,,Minnesota
Summary
Dynamic Account Manager with a proven track record in client retention and data analysis. Expertise in CRM management and cross-functional collaboration, delivering impactful project updates and fostering strong client relationships.
Overview
10
10
years of professional experience
Work History
Business Partner
Target Headquarters
Minneapolis, Minnesota
03.2023 - 01.2026
- Developed actionable insights through end-to-end data workflows and OKR performance for the Remodel and New Stores Program.
- Managed projects and served as primary liaison between stores and multiple internal groups to meet standards and deadlines.
- Collaborated cross-functionally with partners and leadership to deliver project health updates and monitor progress.
- Presented project updates and successes to Operations Team, Senior Directors, and Senior Partners to ensure alignment and transparency.
Account Manager
Thomson Reuters Corporation
Eagan, Minnesota
05.2022 - 03.2023
- Directed management of relationships with over 30 Law Firm clients throughout pre-contract signing and execution, guaranteeing alignment with client expectations.
- Attended regular external trainings and confrences to learn about the most recent industry chanages.
- Conducted quarterly business reviews (QBRs) with stakeholders, providing usage analytics and adoption recommendations to enhance client retention.
- Developed and maintained comprehensive account documentation and reports to support strategic decision-making.
Account Manager
Datasite
Minneapolis, Minnesota
03.2021 - 04.2022
- Managed 50+ data room client accounts, consistently achieving over 90% client retention rates.
- Coordinated RFP negotiations for onboarding accounts with Sales and Leadership Teams.
- Leveraged Salesforce, Outreach.io, and ZoHo to track account success and communication.
- Served as a liason between the client accounts and our internal management team including marketing and finaces.
National Account Specialist
APi National Service Group
New Brighton, Minnesota
01.2019 - 03.2021
- Fully managed over 15 clients including Target and Macys fire life saftey operations.
- Trained new Account Specialists on account management processes and tools.
- Served as the main point of communication 24/7 including nights and weekends.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Business Coordinator
Sichuan International Studies University
Chongqing , CN (China)
08.2015 - 07.2018
- Developed marketing strategies that increased university visibility among potential students.
- Fostered relationships with businesses to assess and address education and training needs.
- Coordinated meetings between university faculty and stakeholders to align on educational initiatives.
- Created events for students and family members to connect with university members.
Education
Bachelor of Science - Marketing
Drake University
Des Moines, IASkills
- Account Management
- Client management
- Proposal management
- CRM Management
- Budget tracking
- Data analysis
- Cross-functional teamwork
- Team collaboration
- Microsoft Office Tools
- Performance metrics
Affiliations
Hiking, Traveling, Skiing, Music Production, Minnesota Sports
Timeline
Business Partner
Target Headquarters
03.2023 - 01.2026
Account Manager
Thomson Reuters Corporation
05.2022 - 03.2023
Account Manager
Datasite
03.2021 - 04.2022
National Account Specialist
APi National Service Group
01.2019 - 03.2021
Business Coordinator
Sichuan International Studies University
08.2015 - 07.2018
Bachelor of Science - Marketing
Drake University