Justin Duval
Chicago,IL
Summary
Self-motivated multitasker skilled at managing diverse roles and projects simultaneously. Exceptional interpersonal, communication, collaboration, and negotiation skills, fostering productive relationships with internal stakeholders, cross-functional teams, business partners, and clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Projects Analyst
Medline Industries, LP
Northfield, USA
08.2022 - Current
- Manage timelines and competing priorities for 4+ concurrent projects, ensuring timely delivery and quality outcomes
- Collaborate with vendors to address and resolve pricing and contract discrepancies
- Perform detailed data reconciliation and analysis to maintain information accuracy and integrity
- Utilize advanced analytical techniques to derive insights and provide actionable recommendations to health systems
- Resolve pricing misalignments by coordinating efforts with manufacturers, customers, and Medline representatives to meet customer expectations
- Execute Group Purchasing Organization (GPO) conversions, coordinating with sales teams, GPOs, and customers for seamless transitions
- Analyze and transform large datasets (80,000+ rows) using Excel, SAP, and DART, presenting findings in weekly stakeholder meetings
Assistant Manager
Enterprise Holdings, Inc.
Chicago, USA
10.2020 - 08.2022
- Managed daily operations of a flagship branch with 300+ vehicles and a high-volume airport location with 1,000+ vehicles
- Shared branch management responsibilities, driving operational efficiency and profitability
- Built and sustained trust-based relationships with body shops, dealerships, and retail customers, increasing business opportunities
- Trained and mentored employees to exceed sales and customer service benchmarks
- Collaborated with internal departments (fleet management, risk management, HR) to optimize branch operations
- Consistently ranked in the top of performance matrices for nine consecutive months
- Demonstrated expertise in customer service, sales, marketing, finance, and operations
- Advised customers on selecting the best vehicle and insurance options, ensuring satisfaction and retention
Global Occupier Services Analyst (INROADS Intern)
Cushman & Wakefield
Chicago, USA
06.2019 - 08.2019
- Updated and maintained databases, analyzed outputs, and developed intelligent reporting for internal and client purposes
- Supported market research, competitive analysis, and client requirement responses for the Global Occupier Services organization
- Provided data analytics and reporting for strategic decision-making initiatives
Education
Bachelor of Science - Liberal Arts and Sciences, Psychology
University of Illinois At Urbana-Champaign
Champaign, IL05-2020
Associate of Arts - Psychology
Harold Washington College
Chicago, IL05-2018
Skills
- Microsoft Office
- Excel
- SAP
- Data Analytics
- Project Management
- Research
- Leadership
- Communication
- Customer service
- Problem solving
- Time management
- Critical thinking
Certification
Google Project Management Professional Certificate, 09/01/24
Languages
English
Native/ Bilingual
Timeline
Customer Projects Analyst
Medline Industries, LP
08.2022 - Current
Assistant Manager
Enterprise Holdings, Inc.
10.2020 - 08.2022
Global Occupier Services Analyst (INROADS Intern)
Cushman & Wakefield
06.2019 - 08.2019
Bachelor of Science - Liberal Arts and Sciences, Psychology
University of Illinois At Urbana-Champaign
Associate of Arts - Psychology
Harold Washington College
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