Justin Edney
Hollywood,FL
Summary
Visionary Digital Transformation Leader driving enterprise-wide modernization across global organizations. Over 18 years of experience architecting digital roadmaps that integrate AI, cloud platforms, data analytics, and enterprise systems to unlock operational efficiency, revenue growth, and strategic agility.
Trusted executive advisor to C-suite and board leadership on digital governance, ROI performance, enterprise architecture, and risk management. Proven ability to lead cross-functional transformation, scale technology ecosystems through M&A, and embed a digital-first culture that positions organizations for long-term competitive advantage.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vice President of IT & End User Enablement
FTAI Aviation LTD
Miami, FL
01.2021 - 2026
- Architected and executed a multi-year enterprise digital transformation strategy aligned with corporate growth objectives, supporting 30x global expansion across 15 acquisitions.
- Developed and governed a company-wide digital roadmap spanning ERP modernization, AI integration, enterprise data analytics, cybersecurity, and infrastructure scalability.
- Modernized enterprise architecture by integrating Microsoft Dynamics, SAP, and Quantum ERP platforms into a unified operating model, improving financial accuracy, operational transparency, and executive decision-making.
- Led AI-enabled ERP integrations and intelligent automation initiatives that improved operational throughput, forecasting accuracy, and reporting efficiency.
- Established digital governance frameworks covering cybersecurity, data protection, regulatory compliance (SOX/ISO), and sustainable system architecture.
- Built real-time executive dashboards and enterprise analytics ecosystem using Tableau, Power BI, and Oracle data platforms, enabling predictive insights and KPI transparency at board level.
- Directed cross-functional transformation initiatives across finance, operations, supply chain, and quality, reengineering business processes through value stream mapping and automation.
- Launched enterprise NOC/SOC and 24-hour global service operations to support digital scalability and operational resilience.
- Developed and executed business continuity and disaster recovery strategies to safeguard critical systems and ensure uninterrupted operations.
- Oversaw digital portfolio governance and technology investment planning, optimizing capital allocation and driving measurable ROI across transformation initiatives.
- Cultivated a digital-first culture by promoting data-driven decision making, upskilling technical teams, and embedding automation into daily business processes.
- Led and mentored 48 FTEs and global partners while aligning technology initiatives with executive leadership and board reporting requirements.
SR Manager - IT Service Delivery
Boeing
Miami, FL
01.2019 - 01.2021
- Managed office & warehouse Technology Infrastructure operations for $1.9 Billion revenue distribution organization of aircraft parts.
- Led global team of 25 EUS, Application support, and remote Helpdesk employees, servicing 12 offices and warehouses in the USA with over 5,000 employees.
- Owned ServiceNow platform governance, workflow optimization, and ITSM process maturity.
- Led enterprise ITSM transformation aligning subsidiary service delivery model to Boeing corporate standards.
- Established SLA governance framework measuring MTTR, backlog health, escalation rate, and customer satisfaction metrics.
- Directed internal and external service providers under defined operational KPIs and vendor performance scorecards.
- Implemented standardized service request catalog and automated approval workflows.
- Managed incident, problem, change, and configuration processes across multi-site operations.
- Developed performance dashboards for executive reporting and operational oversight.
Information Technology Manager
AerSale
Coral Gables, FL
01.2014 - 01.2019
- Implementation of Internal Helpdesk and service delivery for 5 locations supporting over 1500 employees.
- Execution of Warehouse management system via Pentagon 2000 ERP platform.
- Managed onboarding process, providing, and restricting access to all internal applications and data sources.
- Enhanced check in process to improve customer boarding process time by 70%.
- Contributed to deployment of Dell DDP Encryption Suite on 400+ workstations and servers as project co-leader, resulting in successful replacement of Kaspersky Anti-Virus software.
- Supported departments to provide critical operational deficiency solutions and minimize workflow processes.
End User Support Contractor
Royal Caribbean
Miami, FL
01.2010 - 01.2014
- Managed Service Desk and Onsite Service Delivery.
- Installed, configured, maintained, and troubleshot end user workstation hardware, Software, and peripheral devices.
- Heldesk tickets & White Glove Support
Education
Bachelor of Science - Management Information Systems (MIS)
Florida International University
Miami, FL06-2017
Associates of Applied Science - Business Administration
Miami Dade College
Miami, FL06-2014
Skills
- Enterprise Digital Transformation Strategy
- Board-Level Technology & ROI Reporting
- Digital Governance & Data Privacy Frameworks
- AI Strategy & Intelligent Automation (AI, RPA, ML)
- Enterprise Architecture Modernization
- Cloud & Data Platform Transformation (Data Lake, BI, Analytics)
- ERP / CRM / Enterprise System Integration
- Innovation Lab & Center of Excellence Development
- Cross-Functional Business Process Reengineering
- Data-Driven Decision Culture Enablement
- Customer Experience Digitization
- Digital Product & Platform Strategy
- IoT & Smart Operations Enablement
- M&A Technology Integration & Scalability
- Global Program & Portfolio Management
- Organizational Change Management
- Digital Upskilling & Leadership Development
- Cybersecurity Governance & Risk Management
- Executive Stakeholder & Board Advisory
Certification
Microsoft MCITP
CompTIA A+
Timeline
Vice President of IT & End User Enablement
FTAI Aviation LTD
01.2021 - 2026
SR Manager - IT Service Delivery
Boeing
01.2019 - 01.2021
Information Technology Manager
AerSale
01.2014 - 01.2019
End User Support Contractor
Royal Caribbean
01.2010 - 01.2014
Bachelor of Science - Management Information Systems (MIS)
Florida International University
Associates of Applied Science - Business Administration
Miami Dade College