Summary

Overview

Work History

Education

Skills

Timeline

Justin Eliott

Mayfield Heights,OH

Summary

Adept Service Technician with a robust history at Radio Systems Corporation, excelling in diagnostics expertise and exceptional customer service. Mastered installation, repair, and after-sales support, enhancing system functionality and client satisfaction. Proven track record in leveraging Salesforce for efficiency, achieving a significant reduction in service turnaround times.

Overview

1

1

year of professional experience

Work History

Service Technician

Radio Systems Corporation

Mayfield Heights, OH

11.2023 - Current

Provided technical support to customers over the phone and in person.
Installed new systems according to manufacturer specifications.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Examined previously completed work for accuracy.
Prepared job assignment reports and forms for accountability and traceability.
Estimated cost of labor and materials for projects and communicated value to clients.
Adhered to quality assurance procedures during every stage of the service process.
Maintained accurate records of service calls, repairs, and parts used.
Traveled out of territory and/or state to complete work.
Very fluent in Salesforce.

Education

High School Diploma -

Mayfield Highschool

Mayfield Heights, OH

05-2021

Skills

Time tracking
Work order prioritization
Installation and repair

Customer service
Diagnostics expertise
After-sales support

Timeline

Service Technician

Radio Systems Corporation

11.2023 - Current

High School Diploma -

Mayfield Highschool