Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
8
8
years of professional experience
Work History
Retail Worker
Winn-Dixie Stores Inc.
Navarre, FL
03.2022 - 12.2024
Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Developed and implemented a comprehensive communications plan to increase brand awareness.
Provided support in organizing events such as conferences, seminars, workshops.
Initiated friendly conversation with customers to determine level of assistance required.
Quality Assurance Intern
Electronic Arts
Navarre, FL
08.2016 - 09.2024
Analyzed product performance against requirements and identified gaps in functionality or design.
Reported bugs and errors to development teams and tracked resolution status.
Provided feedback on the usability of software products based on customer feedback.
Education
Associate of Arts - Communications
Northwest Florida State College
Niceville, FL
03-2023
Skills
Complex Problem-Solving
Customer Assistance
Testing feasibility
Decision-Making
Public Speaking
Quality Assurance
Documentation And Reporting
Affiliations
Playing Video games it's my hobby and certainly my passion!
Run a Youtube Channel that talks about games and Dev history.
Accomplishments
I was one of the people who volunteered to help beta test Battlefield 1
Communication and Interpersonal Skills
My passion is solving problems and working together with people to complete a task. Much like Video games it's not only my hobby it's my passion, I have been playing and talking about games for about over a decade now.
Timeline
Retail Worker
Winn-Dixie Stores Inc.
03.2022 - 12.2024
Quality Assurance Intern
Electronic Arts
08.2016 - 09.2024
Associate of Arts - Communications
Northwest Florida State College
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