Justin Estrela
East Providence,RI
Summary
Results-driven inbound supervisor with a proven track record in team leadership, process optimization, and safety compliance. Successfully implemented improvements that enhanced inventory accuracy and reduced operational delays.
Detail-oriented professional with extensive experience in supervising inbound operations and training staff. Skilled in effective communication and logistical coordination, contributing to improved workflow and higher customer satisfaction through timely and accurate deliveries.
Dynamic inbound supervisor known for optimizing productivity and ensuring safety compliance. Expertise in training and mentoring teams, and implementing process improvements that drive operational efficiency and enhance performance metrics.
Experienced with managing inbound logistics and overseeing team performance. Utilizes effective communication and organizational skills to ensure efficient operations. Track record of problem-solving and improving process efficiency in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Inbound Supervisor
Estes Express
Seekonk, MA
11.2021 - Current
- Supervised inbound operations, ensuring timely processing of shipments and adherence to safety protocols.
- Trained and mentored staff on efficient unloading techniques and equipment usage.
- Coordinated workflow among team members to optimize productivity during peak hours.
- Implemented process improvements that enhanced accuracy in inventory management.
- Monitored performance metrics, identifying trends to streamline operations and reduce delays.
- Managed employee schedules, approving time off requests, and adjusting staffing levels as needed to accommodate fluctuations in workload.
- Developed training materials for new hires to promote consistent operational practices across teams.
- Ensured proper documentation of all inbound shipments was maintained in accordance with company guidelines, reducing instances of lost or misplaced items within the warehouse.
- Increased customer satisfaction by ensuring timely and accurate delivery of products to clients.
- Optimized warehouse space utilization by implementing an effective storage plan based on product types and priority levels.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Motivated workers to exceptional performance through implementation of new strategies.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Conducted regular safety audits, reinforcing compliance with industry regulations and company standards.
- Collaborated with cross-functional teams to resolve logistical challenges impacting inbound freight efficiency.
- Reduced order errors with thorough quality control checks and effective communication with warehouse team.
Dock Forklift Driver
Estes Express
Seekonk, MA
04.2018 - 11.2021
- Operated forklifts to load and unload freight efficiently within dock areas.
- Conducted routine safety inspections on equipment to ensure operational compliance.
- Assisted in training new drivers on safety protocols and equipment handling techniques.
- Collaborated with team members to optimize loading processes and reduce turnaround time.
- Implemented best practices for dock organization, enhancing workflow efficiency.
- Monitored product quality during loading operations, minimizing damage risks.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
- Performed daily equipment checks, ensuring optimal performance levels throughout shifts.
- Reduced product damage by carefully maneuvering forklift to load and unload materials from trucks, racks, and shelves.
- Implemented best practices in material handling techniques resulting in reduced workplace accidents and increased overall safety.
- Improved warehouse efficiency by expertly operating forklifts and other heavy machinery.
- Loaded outbound shipments securely onto transport vehicles following established guidelines.
- Minimized potential hazards within the workspace through swift identification and resolution of issues.
- Expedited loading and unloading processes, ensuring timely delivery of goods to customers.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated yard trucks to transport trailers between loading docks and parking areas efficiently.
- Reduced yard congestion by coordinating with dispatchers, drivers, and warehouse personnel for smooth operations.
Machine Operator
Concordia Fibers
Coventry, RI
03.2010 - 04.2018
- Machine operator
- Twisting yard
- Steam box
- Load unloading machines
- Carbon fibers
- Specialty room
- Technician
- Forklift driver
- Packing and Shipping
Education
High School Diploma -
Jefferson State Community College
Birmingham, ALLanguages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Inbound Supervisor
Estes Express
11.2021 - Current
Dock Forklift Driver
Estes Express
04.2018 - 11.2021
Machine Operator
Concordia Fibers
03.2010 - 04.2018
High School Diploma -
Jefferson State Community College