Justin Falu Guzman
Chambersburg,PA
Summary
Proven leader with a track record of enhancing team performance and operational efficiency at Moes Southwestern Grill. Excelled in employee training and troubleshooting, significantly reducing downtime. Skilled in fostering a customer-focused environment and motivating staff, demonstrating a unique blend of technical and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Line Leader
Moes Southwestern Grill
03.2022 - Current
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
Kennel Technician
Pet Store
01.2023 - 05.2023
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Kept animals clean and free of contaminants to promote optimal health.
Education
High School Diploma -
Chambersburg Area Career Magnet School
Chambersburg, PA05.2024
Skills
- Employee Training
- Team Management
- Troubleshooting
- Production Scheduling
- Staff Motivation
- Customer Focus
- Positive Attitude
BMX
During my free time i do BMX going to skate parks and meeting new people while also teaching people some things i know and learning from them.
Languages
Spanish
Limited Working
Timeline
Kennel Technician
Pet Store
01.2023 - 05.2023
Line Leader
Moes Southwestern Grill
03.2022 - Current
High School Diploma -
Chambersburg Area Career Magnet School