Justin Farewell
Maumelle,AR
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Front of House Trainer
Chili's Bar and Grill
Little Rock, AR
04.2023 - Current
- Trained staff on customer service protocols to enhance guest satisfaction and retention.
- Implemented training programs to improve team efficiency and reduce onboarding time.
- Mentored new employees in restaurant operations and company policies for consistent service delivery.
Front of House Supervisor
Chilli's Bar & Grill
Little Rock, AR
04.2023 - Current
- Supervised front of house operations, ensuring exceptional customer service standards.
- Trained and mentored staff on service protocols and menu knowledge.
- Optimized workflow processes to enhance guest experience and operational efficiency.
- Managed inventory control, minimizing waste and maximizing resource utilization.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
Bartender
Chilis's Bar and Grill
Little Rock, AR
02.2023 - Current
- Crafted signature cocktails and diverse beverage selections to enhance guest experience.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on bartending techniques and customer service best practices.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Operations Manager
Capital City Traffic Control
North Little Rock
06.2016 - 10.2022
- Streamlined traffic control operations to enhance safety and efficiency across multiple project sites.
- Developed training programs for field personnel, improving compliance with safety regulations and operational protocols.
- Collaborated with local authorities to coordinate traffic management strategies during major events, ensuring public safety.
- Analyzed workflow processes, identifying bottlenecks and implementing solutions that improved overall service delivery.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed daily operations, including overseeing staff schedules, payroll, and budgeting for various departments.
- Reviewed and analyzed contract terms to mitigate risks and ensure accuracy.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
Education
Bachelor of Science - Information And Computer Systems
University of Arkansas At Little Rock
Little Rock06-2014
Timeline
Front of House Trainer
Chili's Bar and Grill
04.2023 - Current
Front of House Supervisor
Chilli's Bar & Grill
04.2023 - Current
Bartender
Chilis's Bar and Grill
02.2023 - Current
Operations Manager
Capital City Traffic Control
06.2016 - 10.2022
Bachelor of Science - Information And Computer Systems
University of Arkansas At Little Rock