Hardworking employee with customer service, multitasking, and time management abilities. Collaborates with coworkers to maintain a smooth workflow. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Student Peer Mentor
Western Connecticut State University
Danbury, Connecticut
08.2023 - Current
Supported professor in planning and delivering UNI 101 course, enhancing student engagement and understanding
Guided new students in utilizing campus services and meeting academic requirements for a smoother transition
Created strategies for students to adapt to college life, effectively manage stress, and improve study habits
Clubs & Organizations Assistant
Western Connecticut State University
Danbury, Connecticut
08.2025 - 12.2025
Welcomed visitors, students, and faculty, fostering a positive first impression
Guided students in navigating inquiries about student life and campus engagement opportunities
Streamlined filing systems for club packages, ensuring easy access to important documents
Specialist
Apple
Danbury, Connecticut
12.2023 - 02.2024
Guided customers through setup of new products to maximize usability
Delivered customer service that improved user satisfaction
Coordinated with specialists and management to optimize service delivery