Justin Farley
Gallatin
Summary
Accomplished General Manager with a proven track record in sales and business leadership, recognized for leveraging data analysis and strategic negotiations to enhance operational efficiency. Expertise in driving team productivity and developing leadership talent has consistently resulted in measurable business growth and exceeding organizational goals. Committed to fostering strong relationships that facilitate collaboration and success within the organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
DriveTime Automotive Group
Nashville
08.2017 - Current
- Oversee adherence to state and Federal regulations.
- Generated annual profits of 3-5 million consistently.
- Guided sales staff through professional development for leadership advancement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- A travel team member that was aimed to support initiatives, underperforming stores, and leadership development
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Coordinated and directed activities of businesses or departments concerning production, marketing and sales.
Sales Manager
DriveTime Auto Sales
Nashville
07.2015 - 07.2017
- Negotiated deals with customers in order to close sales transactions quickly and efficiently.
- Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership.
- Ensured all paperwork was completed accurately for each transaction including finance contracts, warranties.
- Developed and implemented sales plans to meet monthly, quarterly, and annual goals.
- Coached employees to consistently surpass sales goals.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
Senior Sales Advisor
01.2014 - 01.2015
- Enhanced lead acquisition through strategic cold calling and referral networks.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Advisor
Drivetime
Madison
01.2012 - 12.2012
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Ranked among the top achievers in regional performance metrics.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Football Coach
Chester County Highschool
Henderson
01.2010 - 07.2011
- Attended conferences and clinics related to coaching strategy or football tactics in order to stay up-to-date with industry trends.
- Reviewed scouting reports from opposing teams prior to each match-up in order to devise effective countermeasures.
- Managed equipment inventory ensuring that all items are properly maintained according to safety standards.
- Directed weekly film sessions to review opponents' tendencies and highlight areas of improvement for own team.
Football Coach
Lambuth University
Jackson
01.2007 - 05.2009
- Assisted in recruiting talented student-athletes by attending high school football showcases.
- Conducted regular meetings with players to discuss strategies, techniques, and game plans.
- Scheduled team travel arrangements for away games including transportation, lodging, meals.
- Analyzed game footage to identify trends in opponent play calling strategies and make adjustments accordingly.
- Collaborated with other coaches to create innovative drills that improved overall player development.
- Managed team logistics for away games, including travel arrangements and accommodations.
Education
Bachelor of Science - Sports and Business Management
Lambuth University
Jackson, TN01.2008
Skills
- Budgeting and forecasting
- Inventory control
- Sales strategy
- Performance metrics
- Vendor negotiation
- Team building
- Public relations
- Staff recruitment
- Motivation
- Budgeting and cost control strategies
- Performance analysis
- Conflict resolution
- Process improvement
- Communication skills
- Training and development
- Multimillion-dollar P&L management
- Team leadership
- Marketing
Certification
Certified Notary Public, 09/01/18, 09/01/21
Accomplishments
Collegiate Scholarship for Baseball and Football
Community Involvement
Flag Football Coach for Civitan Football League in Hendersonville, TN
References
References available upon request.
Timeline
General Manager
DriveTime Automotive Group
08.2017 - Current
Sales Manager
DriveTime Auto Sales
07.2015 - 07.2017
Senior Sales Advisor
01.2014 - 01.2015
Sales Advisor
Drivetime
01.2012 - 12.2012
Football Coach
Chester County Highschool
01.2010 - 07.2011
Football Coach
Lambuth University
01.2007 - 05.2009
Bachelor of Science - Sports and Business Management
Lambuth University
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