Summary
Overview
Work History
Education
Timeline
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Justin Farmer

Milford Center,Ohio

Summary

Dedicated Distribution professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Control Tower Manager

Scotts Miracle-Gro
08.2023 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.

Sr Analyst, Distribution Planning & Optimization

Scotts Miracle-Gro
02.2021 - 08.2023
  • Strengthen all shipping and logistics SOP's to standardize processes and to meet customer OTIF KPI's
  • Analyze and support inbound and outbound planning operations for 23 DCs equaling 130K + shipments 3.3B + pounds total throughput annually
  • C3 Blueprint and integration owner – Developed schedules for 12 of the LGOR mixing warehouse and brought the sites online 6 weeks ahead of schedule.
  • Developed a centralize 3PL support and reporting portal using Google sites. This allows our sites and internal stakeholders' quick access to training and tools
  • Developed and lead crossfunctional planning and coding meetings to insure we are hitting OTIF goals increasing our customer On-Time KPIs by 10%
  • Lead development of Lowes routing automation that resulted in savings of roughly $13K+ per year. Currently leading development of Home Depot routing automation that will lead to an additional $29K+ in savings per year
  • Acquired 7 Greenstreet sites and lead Home Depot shipping efforts which updated routing procedures, GM Corporate and site level trainings
  • Create and maintain inbound and outbound volume reporting for site and internal stakeholders' efficient access to actionable data
  • Collaborate with customer transportation teams daily to support outbound operations

Warehouse Shipping Office Supervisor

Scotts Miracle-Gro
07.2018 - 02.2021
  • Recruited, hired, trained and supervised staff of 12 and implemented mentoring program that resulted in positive employee engagement.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Managed appointment scheduling and itinerary coordination for both clients and personnel.
  • Maintained physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Escalation contact for customers by phone, email or in-person to provide information and directed to desired staff members.

Maintenance Coordinator

Scotts Miracle-Gro
01.2013 - 07.2018
  • Managed maintenance team of 21 employees and coordinated repair schedule according to priority level.
  • Established clear procedures for handling repairs, planning maintenance and completing building updates.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime 6.2%.

Education

Bachelor of Arts - Business Management

California Coast University
Santa Ana, CA
04.2022

Bachelor of Science - Diesel Technology

University of Northwestern Ohio
Lima, OH
06.2002

Timeline

Control Tower Manager

Scotts Miracle-Gro
08.2023 - Current

Sr Analyst, Distribution Planning & Optimization

Scotts Miracle-Gro
02.2021 - 08.2023

Warehouse Shipping Office Supervisor

Scotts Miracle-Gro
07.2018 - 02.2021

Maintenance Coordinator

Scotts Miracle-Gro
01.2013 - 07.2018

Bachelor of Arts - Business Management

California Coast University

Bachelor of Science - Diesel Technology

University of Northwestern Ohio

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Justin Farmer