Justin Farmer
Scotts Miracle-Gro
Milford Center,Ohio
14
years of professional experience
Business process professional with strong focus on optimizing workflows and driving operational efficiency. Skilled in process improvement, data analysis, and change management. Known for fostering team collaboration and adapting to evolving needs to achieve impactful results. Dependable and versatile, bringing pragmatic approach to problem-solving and project leadership.
Work History
S4 Hana Business Process Lead
5 Months- Analyzed workflow inefficiencies, recommending strategic improvements that streamlined processes and enhanced overall productivity.
- Facilitated workshops to gather stakeholder feedback and align business objectives with process enhancements.
- Analyzed workflow inefficiencies, recommending strategic improvements to increase productivity.
- Collaborated with stakeholders to define project scope, goals, and deliverables, aligning initiatives with business objectives for successful outcomes.
- Responded promptly to emails, voicemails, and written correspondence to maintain effective communication.
- Enhanced cross-functional collaboration, promoting open communication and teamwork to drive project success.
Control Tower Manager
2 Years 6 Months- Developed and implemented strategic initiatives that aligned with company objectives, driving market growth.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Facilitated cross-functional collaborations to complete key projects, strengthening team relationships and enhancing project outcomes.
- Optimized resource allocation through performance evaluations and personalized coaching, ensuring staff development aligned with operational needs.
- Cultivated company culture centered on employee engagement and collaboration, promoting continuous learning and enhancing overall team effectiveness.
- Led cross-functional teams to enhance product development processes and increase operational efficiency.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Sr Analyst, Distribution Planning & Optimization
2 Years 6 Months- Strengthen all shipping and logistics SOPs to standardize processes and to meet customer OTIF KPI's
- Developed and lead crossfunctional planning and coding meetings to insure we are hitting OTIF goals increasing our customer On-Time KPIs by 10%
- Strengthen all shipping and logistics SOP's to standardize processes and to meet customer OTIF KPI's
- Developed a centralized 3PL support and reporting portal using Google sites. This allows our sites and internal stakeholders' quick access to training and tools
- Developed and led cross-functional planning and coding meetings to ensure we are hitting OTIF goals increasing our customer On-Time KPIs by 10%
- Led development of Lowes routing automation, achieving annual savings of $13K; currently leading Home Depot routing automation development projected to save an additional $29K annually
- Acquired 7 Greenstreet sites and led Home Depot shipping efforts which updated routing procedures, GM Corporate and site level trainings
- Create and maintain inbound and outbound volume reporting for site and internal stakeholders' efficient access to actionable data
- Developed a centralize 3PL support and reporting portal using Google sites. This allows our sites and internal stakeholders' quick access to training and tools
Warehouse Shipping Office Supervisor
2 Years 7 Months- Recruited, hired, trained and supervised staff of 12; implemented mentoring program that enhanced employee engagement and retention.
- Streamlined workflow processes, monitored daily productivity, and made data-driven adjustments to enhance overall effectiveness of personnel and activities.
- Disseminated corporate objectives to all divisions through regular correspondence and structured status updates to ensure alignment and clarity.
- Managed appointment scheduling and itinerary coordination for both clients and personnel.
- Maintained physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Escalation contact for customers by phone, email or in-person to provide information and directed to desired staff members.
Maintenance Coordinator
5 Years 6 Months- Managed maintenance team of 21 employees, coordinating repair schedules based on priority to ensure timely completion.
- Established procedures for repair handling, maintenance planning, and building updates to streamline operations.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to ensure on-time project completion.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime 6.2%.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Provided guidance to management regarding project bids for onsite improvements.
Education
Bachelor of Arts - Business Management
Associate of Applied Science - Diesel Technology
Skills
Data analysis
Documentation and reporting
Google Workspace
Excel and Word processing
Communication skills
Problem-solving skills
KPI development
Reporting tools
Team leadership
Relationship building
Customer relationship management
Goal setting
Timeline
S4 Hana Business Process Lead
Scotts Miracle-Gro
02.2026 - 07.2026Read More
Control Tower Manager
Scotts Miracle-Gro
08.2023 - 02.2026Read More
Sr Analyst, Distribution Planning & Optimization
Scotts Miracle-Gro
02.2021 - 08.2023Read More
Warehouse Shipping Office Supervisor
Scotts Miracle-Gro
07.2018 - 02.2021Read More
Maintenance Coordinator
Scotts Miracle-Gro
01.2013 - 07.2018Read More
California Coast University
Bachelor of Arts from Business Management
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University of Northwestern Ohio
Associate of Applied Science from Diesel Technology
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