Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justin Ferraro

Harrison

Summary

Resourceful individual with extensive experience in customer service roles. Recognized for effective multitasking and a friendly demeanor. Aiming to leverage expertise in maintaining cleanliness and supporting team dynamics to enhance service quality.

Overview

12
12
years of professional experience

Work History

Buser

J American Grille
Harrison
02.2024 - Current
  • Cleared and cleaned tables promptly after guests finished dining.
  • Assisted servers by providing necessary utensils and condiments.
  • Restocked supplies in dining area to ensure availability for staff.
  • Maintained cleanliness of floors by sweeping and mopping regularly.
  • Supported team during busy shifts by delivering food to tables.
  • Organized and sanitized dishware and glassware for efficient service.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Took initiative to help others whenever necessary.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Provided quick and efficient clearing of tables between courses.
  • Provided assistance to other bussers or waitstaff when needed.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Expedited food to tables to assist servers during busy periods.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Notified manager of issues with equipment or breakage.
  • Participated in team meetings to discuss service improvements and guest feedback.
  • Refilled condiments and other supplies at tables and in service areas as necessary.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.
  • Effectively multitasked within fast-paced environment.

Counter Clerk

Wood and Fire
Scarsdale
05.2022 - 08.2022
  • Processed customer orders efficiently at busy counter.
  • Handled cash transactions using point-of-sale systems accurately.
  • Collaborated with kitchen staff to ensure timely order preparation.
  • Resolved customer inquiries and complaints professionally and promptly.
  • Delivered top quality customer service while managing multiple tasks.
  • Greeted customers and provided friendly customer service.
  • Handled money transfers between registers during peak times when additional help was needed on the floor.
  • Assisted in maintaining cleanliness of front end area including sweeping floors and wiping down counters regularly.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Provided change, receipts, and other documents as needed.
  • Adhered to food service sanitation guidelines and standards.
  • Balanced cash drawer at end of shift to ensure accuracy of funds received.
  • Verified that all items purchased were rung up correctly on the register.
  • Processed order transactions and handled debit and cash operations.
  • Answered phone calls from customers inquiring about store hours or products availability.
  • Adhered to safety regulations while operating equipment like cash registers or credit card machines.

Buser

Mezzeluna
Scarsdale
12.2019 - 05.2020
  • Cleared and cleaned tables promptly after guests finished dining.
  • Restocked supplies in dining area to ensure availability for staff.
  • Maintained a friendly attitude towards customers at all times.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Ensured that each table was properly set before seating guests.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Provided quick and efficient clearing of tables between courses.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Expedited food to tables to assist servers during busy periods.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Greeted customers and answered questions about menu items.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
  • Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.

Parks and Recreation Worker

Town of Greenburgh
Greenburgh
04.2018 - 12.2019
  • Maintained park facilities and equipment for public use and safety.
  • Conducted routine inspections of parks to ensure cleanliness and safety.
  • Performed maintenance tasks such as mowing grass, pruning trees and shrubs, watering plants, raking leaves, picking up litter.
  • Inspected grounds daily to identify potential hazards or damages caused by weather or vandalism.

Counter Clerk

J. Ferraro's
Eastchester
10.2013 - 08.2014
  • Processed customer orders efficiently at busy counter.
  • Maintained cleanliness and organization of work area and display cases.
  • Handled cash transactions using point-of-sale systems accurately.
  • Delivered top quality customer service while managing multiple tasks.
  • Greeted customers and provided friendly customer service.
  • Organized merchandise, stocked shelves, and rotated products to ensure freshness.
  • Assisted in maintaining cleanliness of front end area including sweeping floors and wiping down counters regularly.
  • Adhered to food service sanitation guidelines and standards.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.

Education

High School Diploma -

Harrison High School
Harrison
06-2016

Skills

  • Table clearing
  • Supply restocking
  • Food delivery
  • Sanitation procedures
  • Point-of-sale operations
  • Customer order processing

References

References available upon request.

Timeline

Buser

J American Grille
02.2024 - Current

Counter Clerk

Wood and Fire
05.2022 - 08.2022

Buser

Mezzeluna
12.2019 - 05.2020

Parks and Recreation Worker

Town of Greenburgh
04.2018 - 12.2019

Counter Clerk

J. Ferraro's
10.2013 - 08.2014

High School Diploma -

Harrison High School

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